Brown Derby Steakhouse Belden Village

I'm from Charleston, SC where Southern Hospitality is BEST! Our family made reservations for 6:30pm on a Wednesday night. We arrived at 6:25pm and we advised the 16yr old hostess we had a reservation, she promptly advised us to go the bar area and the lady there would help us, so we did....no one was there! We went back to her station and she wasn't there but we saw our name (the only name to be exact) on her reservation list. When she returned we advised her we had a reservation for 6:30pm, she was very unconcerned and uncaring and proceeded to seat the 5 of us. She asked for our drink order and after my son in law ordered a beer she advised us she wasn't able to carry the beer as she is only 16 yrs old. Our actual waitress came and took our drink order and then brought a basket of rolls & butter.....the rolls were harder than a brick bat and dry as a bone!! We then ordered a bottle of wine with 2 glasses....the glasses were dirty and had a white film all over them. WE politely asked for clean glasses and then asked to speak to the manager. I walked over the hostess stand and met the manager and asked her to please "sit down and talk to me for a minute" she was holding 1 wine glass in her hand and responded by saying "I don't have time I'm really busy and I'm also the bartender" ( there were only 4 patrons sitting at the bar) I proceeded to tell her about my concerns to which she responded with an EXCUSE for each one of my concerns....I suggested she listen to my complaints and show a little concern to which again she said she was "busy" Our family left the Brown Derby to never return! We went down the street to the Outback Steak House and had a wonderful evening of amazing service, food and fellowship! What a horrible experience to say the least.....I'm 68yrs old, I'm a small business owner and I can only imagine what would happen if I treated any of my customers this way or for that matter anyone I encounter!! Remember the Golden Rule, it works!

This was the best meal and service I have had in years. I am a very picky eater and every thing we had was tops . Steak was cooked perfect. .I had ribeye and daughter had fish. Salad with white french that they make was really good no scrimping on any portions. Had enough food to take home for another meal. I will be back. I am 74 and it was like going back to the good old days..no I have to say better. I liked that that they had another person going around to refill extra Amy Roberts

Very happy when my wife suggested Brown Derby. Had wonderful service and a whole lot of food. I ordered the 12 oz sirloin and 1/2 rack of ribs with a baked potato and rice pilaf. My wife got the Gus's sirloin, baked potato and salad, and my son got the same as me, except with a salad, not rice. We spent about $80, but it was well worth it. I had lots of leftovers for another meal. Really do enjoy this place and their rolls!

Waiter was nice. Kitchen help no mask didnt no how to cooked well done steak. Young waiter not doing nothing. Including the guy. Talking loud cussing etc.kitchen staff eating over cooking food. Had to wait 45m to a hr. Had to send steak back twice. Still bleeding inside suppose to be well done. Will not return. Very bad.

Went last night for our anniversary for the 1st time. We were sat over by the bar,With our 8yr old? Food wasn't nothing special and took a long time. Our sever was the bar tender/manager and she was FABULOUS! Service is why the 4 stars. Think her name may have been dawn or at least that's what was on our discounted bill!

Everyone was superb, our waiteres was very attentive and kept everything comming when needed be. There were six of us four adults and two teenagers. We went there the past two years this year was three and we will be going back next year!! We go out to eat every Christmas eve and this year was as fabulous as the last few years we went there!!! I suggest if you go out to diner anytime go to the BROWN DERBY in Belden!! You will love it there....