Jimmy John's

3rd time ordering from this location. Consistently 1 hour plus delivery time. Feel bad for the 1 delivery guy, I feel you on the short staffing. Let your customers know ahead of time about the wait time for delivery. I guarantee you’ll have less angry guests when you’re honest about wait times. Tried to explain this to the MOD but he wasn’t having it. I love your sandwiches, but for a company that’s model is based on freaky fast delivery…. You can do better.

I used to love ordering from here. Good quality ingredients and, usually, a fast delivery time. The last several times I have ordered, it has been incorrect/long delivery times. I have worked in Food service for many years. I get that there is a shortage of workers right now but that should not mean a shortage of quality. I just paid $20+ for a sandwich combo. Didn't get the right chips and the sandwich was made incorrectly as well as being more bread than anything. I will not order from this location again.

My sandwiches were kinda off tasting , #7 and #9 had way to much mayo, no oil vinegar, and there were only a couple peppers on the spicy Italian...so well...not spicy more mayo..was not good. They don't bag your food but simply hand you a bag?? What?? They didn't number the sandwiches...so it was guessing game.

They stole my money. I ordered a sandwich delivery only a mile and half from the store. I waited 25 minutes in the cold for the delivery. I called. They said they were on the way. I waited another 25 minutes, called, and cancelled my order. I could have walked there and back in that amount of time! The store agreed to give me a full refund, but never processed the refund. I disputed the charges with my credit card company. I wasn't going to rate you guys a one star for not having enough help during a labor shortage, but for crying out loud... You stole $44 from me! I am seriously contemplating contacting Jimmy John's corporate headquarters over this, my worst Jimmy John's experience ever.

A female employee hung up on me without providing any explanation for why my delivery still isn’t delivered. I understand things happen, but If their delivery drivers are going to be late they should contact the customer ahead of time. I really don’t understand why she had to be so rude when I was just explaining that my lunch would be over by the time they got here, which still hasn’t happened. No offers or discounts or anything. Made this pregnant lady cry in her car. Thanks a lot.