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Google Reviews (8)
Disappointed that it was not actually open the hours listed when I visited, would be nice for Pilot to put a 24 hour restaurant in this location.
Google
It was okay it was Subway... Pretty good service a little light on the veggies that I asked for but I did not ask them to add more... The place was clean and friendly
Google
Interesting visit this afternoon to this Subway.
We approached the counter and we were met with a silent stare from the employee. Literally complete silence. Not a word. No, “welcome”, “can I help you?” “Hello”. Nothing. She just stared at us.
I held off to see if she would break and do the right thing for several awkward seconds, but no luck, she remained steadfast in her commitment to silence and well below average customer service.
I know what you are thinking.... Special needs or maybe she was a mime or something. Nope.
She did in fact have the gift of speech, which was nice to hear, however unpleasant the tone was once she felt the circumstances warranted her to communicate at an absolute minimum.
“Toasted?” And “Toppings?” finally came oozing past her lips with every bit of contempt you could imagine.
After making the sandwich she again said close to nothing. No asking if we wanted drinks or chips, just the single word question, “receipt?”
Then, although it’s probably not a surprise to read at this point, there was no “thank you” or “have a nice day” to be found. Nothing.
I thought maybe it was personal, maybe it was just us city slickers that she didn’t take kindly to... but then I noticed that the gentleman who was behind us in line was met with the same silent scorn that we were treated to.
Life pro tip for the young lady working there today. Customer service is not for everyone. That means you. Please find a new gig.
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Google
The staff was awesome! Very efficient and extremely friendly.
Google
Stay away from her an angry, rude, vile woman.
She hates her job, fire her.
Google
Great sandwich! Felt bad that the lady had to cut her lunch short to assist us! But also deeply appreciated it!!!
Google
Can't go wrong by coming here. Good good, great folks
Google
I try to cut out carbs in my diet so I eat salads when I get food on the road. I asked for a salad and was informed that they do not do salads. Is this a subway decision or a location decision? I know it takes more to make a salad then a sandwich. Maybe the employee was just being lazy?
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Shake Shack Dumbo | 86% | 4.4/5 | 4.0/5 | 7,152 |
| Shake Shack Flatbush - Barclays Ctr | 89% | 4.2/5 | 4.5/5 | 7,539 |
| Nathan's Famous | 80% | 4.2/5 | 4.0/5 | 18,092 |
| Joe's Pizza | 89% | 4.5/5 | 4.5/5 | 9,463 |
| Doughnut Plant -Downtown Brooklyn | 89% | 4.5/5 | 4.5/5 | 3,482 |
| Nathan's Famous - Coney Island Boardwalk | 76% | 3.6/5 | 4.0/5 | 1,376 |
