Federico's Pizza

This was always our little hidden gem restaurant in NJ for great Italian food & many nights in the summer and winter for years we have enjoyed many meals. We noticed the last time we dined with them that something is different about there food. Maybe a new cook or using different recipes but definitely not made with love the way it once was. Tonight we decided to place a order and pick it up instead of dining in the restaurant. We live about 30 minutes from location so it’s a bit of a hike but food was always worth it. After 60 minutes of travel my husband arrives home with the family dinner and the personal pizza is missing for my 8 year old. We called the restaurant and told the girl and she said more less she told my husband she was going in the back to get rest of order. Apparently my husband didn’t hear that and assumed his whole order was in bag. No phone call from restaurant stating part of order was left behind so he could go back quickly. So the young woman on phone comes back on phone and says manager can’t refund your money you would have to drive back and get pizza or next time dining they would give a pizza. Very very bad customer service as we spent just about 100 dollars on a to go order. We will no longer be dining with them and will let are friends know as well. Also the test of food was terrible tonight & we are out money but they are out long time customers

I always judge a place by their plain pie, which at Federico's they make a very, very good one. Last night we tried the Margherita. It was delicious and perfect in every aspect, and the ingredients were all top of the line. They also gave me two free slices for my daughter out of nowhere! Great people, really GREAT pizza!!!

Pizza took over an 90 minutes to get here. If I didn't call I would still be waiting. If the driver was lost he should of called. I called and was told how they keep the pizza on a warmer and than it is packaged in a heat bag. Really like I don't know they stick it in a bag. The pizza was very oily.

Friendly staff. Pizza was hot and made to our liking. One thing we didn't like is the pizza was very oily. Seating inside was cold which made us uncomfortable. The rest room could have been much cleaner! It had a out-of-order sign on it. We just wanted to wash our hands. On my last note the crust was thin and we had garlic in it. Very good 👍