The staff here were wonderful.
We were only in town for one day, so tried to make the most of it.
After asking about dairy free options we were directed to a few flavours, I actually thought they would not have any. So this was a nice suprise.
As it was one of the parties birthday they received a free scoop via the app.
The store was clean and very presentable.
Highly recommend.
Came in here late afternoon on a Sunday and the server working the counter was incredible. Friendly, accommodating to our toddlers very specific request of an M&M face on his small chocolate ice cream. Took 2 seconds of their time, but made him so happy. Thanks for the extra effort. ❤️
Tried a cookie cookie shake 🍪🥛 Did not disappoint! Very smooth, and creamy but not too sweet! Love some Ben and Jerry's ice cream!
Ice cream was good.
Prices were bad.
Almost $9 for the smallest large ice cream ever.
It cured my craving for sugar... but not worth the money at all.
What's not to love about Ben & Jerry's? The staff was charming. It was a nice place to escape the heat of Boston in the summer for a few minutes and cool from the inside out.
Too small, hard to even be in line with door opening. Only place for 6-8 people. Line, but ghree employees did great job
Highly recommend, I like it 👏🏽
I'm pretty sure the woman that was working here the Sunday of Memorial Day weekend during the approximate lunch shift is an angel. The place was pretty busy, there were foreign tourists who didn't understand the point of sale system and the transaction, families with impatient and excited kids, grumpy old men like me, didn't phase her.
She was in there by herself, and they were out of certain items like the chocolate covered waffle cones, but for each encounter she acted like it was a treat. Patience for the foreign tourists, quick and down to business for the grumpy old man (me), and time to make the impatient kids feel special and forget all about their short wait for their sweet treat.
I was a little grumpy from a busy lunch at an adjacent restaurant with little available seating, and coming in here to treat myself to dessert was the right choice. The food was really good, and the lone employee's positive attitude rubbed off and made my day a little better.
Great ice cream selections, friendly service
Great customer service and delicious ice cream. A little pricey but I expected that since this is Ben & Jerry’s. Definitely a better location than the one in Faneuil Hall.
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