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Came through last night around 9pm. They seemed short handed, I get that. The fries are really what I come here for. The large fry I ordered and the kids fry were not only not full, but all of them were "floppy". Likely at the end of their hold time. It was very unpleasant for myself AND the child. This was the most disappointing visit, generally the service is good. Please don't serve fries like that!! I can't be the only one that dislikes fries that are floppy, past their hold times! I work for Burger King, believe me I know the hassle of serving fries 😖😖😖😖
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Google
It’s McDonalds. Expectations aren’t that high, because we talk fast food but this is still the best one I have been too. Staff is always friendly and inside is as clean as it needs to be.
Google
When I first pulled into a mobile pick up spot an employee told me she would bring out the order. 10 minutes later I called and the employee said I had to go thru the really long drive thru lane to get my customers food.
This McDonalds is causing financial harm to delivery drivers making us wait for food that is likely ordered before anyone in the drive thru lane has ordered their food, making us wait prevents us from earning more money and gives our customers food that has been sitting around for 10-30 minutes.
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Google
Horrible experience as usual. If I could give less than one star I would. The crew never listens and are never polite. The management team is condescending and argumentative. After being in the customer service field for over 37 years personally, if I had ever used the tone and attitude I just experienced I would have been severely reprimanded or replaced. I will NEVER give this business another penny of my money, and I will encourage everyone I possibly can to also stay away from this establishment.
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Google
Using the app makes it so much cheaper. But getting good service still is a mystery. Easy Alton site has best workers ever
Google
This was a very nice scenery, clean, very nice and patient employees, hot and fresh food McDonald's I've been to in a long time. I was beyond pleased.
Google
The filet-o-fish is one of the most expensive sandwiches on the menu, and is not very good. Definitely the worst buy on the menu. Crispy chicken is better, and the burgers are old reliable.
Google
Love the fact that u can almost buy food from here for practically nothing if u download the app huge discounts free items. Yep I'm loving it.
Google
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