Pizza Hut

Placed an online order here for pickup, followed all the instructions online, my pizza was supposed to be delivered curbside. Upon pulling up to this location I indicated I was here and was informed that my pizza was ready, but after waiting 10min no one came out. I finally went inside, I spoke with a young girl and told her my name, she looked confused. I pointed to my name on a display that was on the wall to the right, stating I was the 3rd person on the list, with about a dozen others. She still was confused and had to ask a co-worker where my pizza was. Eventually she found it in a pile of oven bags with about a dozen others. I don't think these people know what they are doing, if I wanted a cold pizza I would go to my local grocery store. I don't recommend this location.

It has been a year since I have been to the Benbrook TX location due to past issues with poorly made orders. Tried t tonight and wish I hadn’t. I ordered 2 personal pans one cheese and one with 4 toppings. Went to pick it up and was told since they were out of personal pans they made me a medium. I told her that’s not what I want due to the crust on the personal pans not being as oily. She said her manager called me. I told her that never happened. I reluctantly took the pizza. When I got it home I noticed on my half I had 3 pepperonis per slice, all the mushrooms were dumped on one slice, 3 slices had 2 onion slices and all 4 Slices had 2 slices of green pepper. It was not worth 10 dollars. I left a message with corporate but it won’t surprise me if they don’t call. The worst customer service ever.