Todd needs a raise! A couple of weeks ago, a young lady came in, purchased one(1) fry and came back and cussed the staffed out for her negligence and the receipt was clear on what she purchased! As a customer, I can honestly say Todd and Co. went above and beyond the call of duty, showing the rowdy customer that she's in the wrong. No one raised their voice but her.
For an "inner city" store with its share of "hangers around" at the front door this is a great store. This building also houses the corporate headquarters so maybe that keeps the staff on their toes. I like to stop here. I always have a five-star experience.
Had a wonderful experience with the Assistant manager Kiosha today! She was bright and very respectful! If we can talk about the bad experience talk about the positive!!! She made my morning and was helpful each time!!
I have never had an issue with this location, the staff are always friendly to me. @ customers complaining about not being able to order food certain time of the day, what you fail to realize is that many locations the cashier does not work in deli and vice versa.
Four stars for the chicken - We all know (or if you don’t - then don’t take my word for it, try some) for take out chicken that Royal Farms is quite good, and depending on your taste (and which location is making it) better than Popeyes, KFC,TTK etc overall.
The secret though - go when they are busy. The minute that chicken goes under the lights it’s time is limited. But if you’re fortunate enough to hit it where they say “sorry you’re order will be a few minutes, I had to put a batch in” - Don’t fret - you’re in luck! It will be that much better I promise. Their chicken seems to be a bit more susceptible to drying out under the lights.
Fast and courteous service. The sales person was very helpful. The store is clean and well lit. Ample parking and clean exterior. Fully stocked and plenty of snacks.
They have an awesome home style chicken salad that is off the chain!! Like I could eat it everyday!! The MAIN PROBLEM IS THEY RUN OUT OF IT EARLY EVERY SINGLE DAY!! They need to learn to make more of the home style & not so much of the other kind because there's always so much of the other kind left! It seems nobody likes it!! Their early morning n late night employees are very friendly, helpful & kind.
It's a convenience store that sells REALLY good fried chicken. Odd but true. I'm from the south so I know whereof I speak. 😉 Other than the chicken, it's a pretty average example of a convenience store chain.
If you love the Royal Farms chicken offerings and are able to attend this special location it is worth it. Being a corporate office location ensures the product recipes will be cooked perfectly. The crunchy chicken salad was sliced exactly as it should. The fried chicken pieces moist and delicious, dredged just right with its final fried coating puffed and crispy.
The chicken is pretty good, but some products are sub-par, however for the kind of place it is, it's good enough. The store is well stocked with a limited but varied selection. The employees are for the most part nice & friendly, but some are cold and borderline rude (only 1/5th of them).
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