Thundercloud Subs

This is a remaining business of "old Austin". Great sandwiches, prepared and served by people that are given the freedom to be themselves. This isn't a place for strict uniforms and corporate scripts they are forced to read out to you when you order. Just good sandwiches served by happy employees with autonomy.

Classically Austin in every way from the decor to the workers I love going to thundercloud for a good sandwich when the craving hits. I have never had a bad meal from any location, and I do recommend getting a slice of carrot cake for dessert. Overall their ingredients, from bread to fillings, always taste fresh and the sandwich makers are attentive without being saccharine. I hope these places never close as I would have a hard time finding somewhere with just the right level of old stoner sandwich that is a vibe of Austin to the core.

This store single-handedly keeps my business!! It seems like other stores build sandwiches too fast and can mess up orders , but they don't care to make it right or give you a better experience. HOWEVER - this store messed up a sandwich 1 time, and management was eager to make it right. I spoke with the manager, and he told me that he valued my feedback and wanted to offer me a sub to make it right. THIS is customer service, and other stores(like 290) should take note of how well this Manager handled the situation. I went back and got that free sub today and it was DELICIOUS!!!!! Thank you store #5 for the amazing sandwich!!!!! Great attitudes all around!