Thai One On

The food is very good. However, I don’t think I received the value of my money and it is not convenient to place an order. This is my second time here. Both times I ordered the cashew shrimp, once for dinner and once for lunch. The dinner portion was fine but the lunch portion (pictured with review) was lacking. I got about a 1/2 measuring cup of rice and about 3/4 cup of the entree. That’s less than half the size of the dinner portion and there’s about a $5 difference. I would have just ordered the dinner portion if I had known better. Also, my box wasn’t closed securely and spilled inside the bag making a mess. As far as ordering, the phone was busy each time I tried to call ahead to order. I even tried to order online the first time. I got a message from my bank that the charge was pending but the restaurant never received the order. Both times I had to walk into the restaurant and place my order and wait for it to be prepared. Each time, there wasn’t anyone up front to take an order. I had to walk to the back to wave some down in the kitchen to get my order. I have not tried ordering through DoorDash but I do know it’s available on the app.

No matter what I order at Thai One On, I know that it will be quality food. I have had a variety of their appetizers and enjoy the red curry, ginger sauté, and drunken noodles. Their service model is a bit different these days (you write down your order and take it to the counter, and pour your own fountain drink), but the taste and value of the meals is always exceptional.

I have eaten here since they first opened on Noble St. and several times since then. I'm sorry to say that the decline has happened slowly, but it has happened. Customer service is practically non-existent anymore and you are asked to get your own drinks and wrote your order on an order pad. There has always been somewhat of a wait, but it used to be worth it. We were asked several times if we were ready to pay and we had only received our appetizer. When the food did arrive, after watching numerous to go orders leave an otherwise empty restaurant, it was dismal. The Tom Kai soup had no coconut milk and barely any flavor of lemon grass. It looked like a totally different soup and it's not my first rodeo with Thai food. The Pad Thai was okay, but I've had better and the heat level I asked for (5 out of 5) was a slim 1 to 0. My wife asked if she could have clear noodles instead of rice noodles with her dish, which they agreed to, but was served egg noodle with beef and broccoli that had a flavorless brown sauce on it. I'm afraid to say I will no longer find my Thai food locally in my hometown. I'd rather drive an hour and be served the traditional Thai tastes I have grown to love from a restaurant that still cares.

Thai One On definitely exceeded my family’s expectations. The excellent service, calming ambiance, and wonderful music selection were all just cherries on top to the fantastic food. Pad Thai is one of my favorite dishes, and I’m extremely critical of any restaurant’s Pad Thai if I haven’t had it before but Thai One On did not disappoint. We also had the pleasure of meeting the owner Sam. This restaurant should no doubt be at the top of Anniston’s go to places to eat, and we can’t wait to visit again!

I spent a lot of time in Asia. They have recreated the Asia food experience. Waitress extremely helpful explaining special food items. Food was excellent. One complaint waitress would not serve glass of water to table. She stated that water was self-service. Why? I would recommend trying this restaurant.$$$

We used to love coming through on our visits to the Anniston area, but unfortunately I don’t think we will be anymore. The food is yummy, however, it is over priced. It’s $5 for 4 dumplings and the fried rice is $17 for a plate, add another $5 just for beef. It was $50 just for 2 of us to eat, that’s just too much for me!

Just left and wanted to let everyone know how this new “hot bar” works: It’s NOT A BUFFET!!! Don’t go in thinking you’re gonna be able to get your own food and you can go back multiple times. Nope, the price you see posted is for ONE plate. Employee is behind the hot bar making sure you get a few different choices but they are all portioned controlled. So if you are expecting a buffet style with all you can eat, go somewhere else cause you’ll be sorely disappointed. ALSO, I was informed that they are no longer allowing to go orders from their menu and no more sit down ordering from the menu either. Such a bummer because their food is really good. I doubt I’ll be back because of this disappointing change.