Sweetgreen

This place is not great at all. I have gone many times and the service always is bad I have not once had a good customer service experience and I have been to this location over 7 times and today I had enough they over charged me like crazy I always get a Cesar salad with no tomato and add broccoli and sweet potato. Today they charged me 6 dollar for chicken and I told the lady oh made my order it’s a Cesar salad with some modifications and they charged me Custom and they didn’t fix that for me and I was nice the the lady I told hey you are charging me to much and said no we are not this and that but here is the receipt. Like man you need to train you staff plus I was waiting just to have my order taken and everyone is just looking at me like I am lost. I will be taking this higher up since it’s been over 7 times in a row I have received bad service and I like the food but the people here don’t care about customer service ! Horrible service don’t go here just mobile order if that .look at photo you can’t even see chicken wow 6 dollars worth of chicken ….

I love Sweetgreen. The ingredients are always fresh, the staff is great. I have one ongoing issue though. I'm happy to pay the price they charge because of the quality of the food, but they need to stop being so stingy with the base of the salads. This salad pictured has 2 servings of lettuce. The lettuce doesn't even come up to the little ridge in the bowl. They skimp ridiculously on the cheapest part of the salad.

I needed a heater this morning. I called no one will answer. I went there. Asked for heaters were they said in the back. I walk through the back. There was not much on the shelves. There were no heaters. I walked back up to ask the same person about the exact location. She said there are no heaters. I asked her to start answering the phones when people called. She just turned around. They do not care