Ihop

I must give four stars definitely because their customer service is amazing, we ordered two deals with chicken and fish but quantity was very less so they gave us a free one more dish. Pan cakes were so yummy Nd food taste was just okay. Fish taste was not as good but because of customer service I will give them four stars ✨

We got the Minions banana pudding pancakes and the bacon temptation omelet. Both entrees were prepared well. The flavor of both was exceptional. We both ordered hash browns as our side. Also cooked well (needed salt though). The highlight of the visit though was the service. Sally was extremely pleasant and attentive! She is amazing!

Our server, Zach, did an amazing job. He never let our drinks empty, promptly served our food, and used manners. Didn't check on us too much or too little. Just right!! We appreciated him. I did mark 2 stars on this review though because of a couple reasons. One being an encounter we saw between a customer who had been waiting for a to-go order for over 20 minutes. She asked for someone to help her and the hostess left and came back. No one showed to help the customer. She still hadn't been helped by time we got sat. This IHOP really just seems crowded. We had to keep moving our child (in a high chair) so people could pass by. We were sat at a booth. There's not enough walking room. I should focus more on my family and meal vs. making sure there is enough room for people to pass by. The place was full when we went. The food however was delicious and our server did amazing. My only suggestion on the Cheeseburger Omlette is to not put so much mustard on it. Otherwise I'd love to see this become a permanent menu item.

Listen I don’t too many reviews and iHop has always been good to me but this way by far the worst restaurant experience I have ever had. Ordered my food at 11:15 said it’s would be ready at 11:33 no big deal right? Well not when it’s 12:30 and still no sign of my online order still waiting. After constantly trying to grab the attention a kid named Dylan which I could tell he was overwhelmed I asked to speak to a manger and asked me why looking mad at me I asked if he could check on my order he said yes. I finally get my food and Dylan tells me it may be cold and if he would like him to microwave my food … I try to keep my calm and say sure and microwaving eggs bacon and toast not a great idea … my friend asks to speak to a manger and Dylan asks us why we need a manager ?? Manger super nice guy had no clue what had happened remade my food if it wasn’t an online order I would’ve never paid for this.