Subway

Worst Subway customer experience I have had (and I used to manage one back in college!). Did online order and the three subs were ready on time for pickup, ok. Got home and unwrapped them and two of the three were completely wrong in terms of ingredients ordered. Double checked my Subway app on phone and all the ingredients were on there... but not on the actual subs. Further, the "Big Philly Cheesesteak" was more like a child's portion of not very warm meat. I get these regularly and know how heavy they are supposed to be. My sisters turkey sub was heavier and bigger than this! See the picture. And to cap it all off, some guy from corporate named J***y sent me an email response to my "one-minute survey" saying that they don't always get it right... but no offer to actually make it right or to replace the horribly wrong subs. Me thinks a credit card dispute is in order for "Goods Not Received". Dine here at your own risk.

I went in once last week and this week. From now on this will be my go to subway. The staff was very clean and efficient and the bar look fresh all the meats and veggies were crisp and the store was super clean. Employees were very friendly. My order was a priority to them and they talked to me the whole time. Very Good Experience. So worth it.

I walked in like a usually do and the employees were eating lunch. That's fine I could've came later. One of the employees got up to help me just for the manager to tell him to sit down and gave me such an obvious lie. He said the machines were down. If the machines were down you wouldn't be open. And he had the nerve to say that when he had a fresh sub in front of him. I always go to that subway and this has never happened until now.

Ordered online before 9:00pm and paid online. At 9:15 the store was closed and the manager waved me away. I said I placed an online order and he waved towards Walmart where another subway is located. That location didn’t have my order. Turns out the first subway declined my order but happily accepted my payment and closed early. He didn’t foreword my order to his partner store inside Walmart. She agreed to make the food then tried to short me on cookies and chips even though I showed her my order. She added it up with her calculator then decided I wasn’t a liar. Take my money, don’t make my food, close early. What is wrong with people