Krystal
19 Monroe Highway, 30680 - Winder
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American
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Google reviews
I was extremely disappointed with my experience at the winder, ga location tonight. I spent $50. I ordered 4 combo meals with 5 cheese krystals and chili cheese fries per meal... they didn't even put each meals fries in individual boxes!!! They had 2 big Styrofoam boxes and wrote " x2" on them!!!! Four people were eating these meals! We each should have had our own separate containers!!! I guarantee we didn't get the amount of fries in those as we would have in separate boxes!!! I also did not receive my child's 2 chili cheese pups!!!! This was just plain ridiculous!!! I've been to this location several times. But never had such a horrible experience like tonight! Just plain laziness!!! A couple weeks ago we were there and the guy that night was awesome... he bagged each meal separate...so each person had their own bag. I told him thank you that was great he separated it. He said thats how it should be, 3 meals each should be bagged separately. So tonight really upset me and makes me question coming again. The workers need to be more caring . Just like that one guy. When I paid as much as I did I expect to have a better experience.
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I ordered a number 1 a Krystal chick and 1 chili cheese pup at 12:30 pm on 6-12-22. I waited a while for the food which I was fine with because I was thinking the food would be fresh but nope. Everything was cold. We took a bite and threw it away. I love Krystals and this is the 3rd time I have given this particular store and opportunity to provide a great meal so now I'm done. The people working there was very polite. I didn't even take it back because I didn't want to be a burden. Unfortunately I will never come back to this particular store.
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Our order was great but we both agreed the gentleman at the window was so polite and friendly. He was awesome! Truly a prime example of what a drive through experience is! Hope to visit again soon!
Google
Well I placed my order waited behind twocars and when I pulled up reached to hand the lady my card anf she said why are you here? She had to take my order again, but it was pretty quick. She was nice after that.
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Had to tell the girl the order 3 times over the mic, (6 cheese krystals 2 tator tots and a cup of ice.) Got to the window, order was still not put in correctly. Then they handed us our krystals and said have a nice day... No tots or cup of ice. Then we finally get the tots and they were burnt.. Still no cup of ice. Had to ask for it 2 more times. 🤦
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DO NOT GO HERE!!!
To the response, NO I will never go there again, and recommend everyone to think twice before going there!!
Google
This was the best experience we've had food wise with Krystals. The food was exactly as ordered, hot and fresh. My only complaint was customer service, they definitely need to work on that.
Google
Krystal's is okay . It use to be so good back in the day . The Krystal burgers are still pretty good but the chicken they use now isn't good at all. It's like a cheap McChicken type of chicken. It would be better if they used Crispy chicken.
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