Whataburger

Waited at the speaker for 7- 9 minutes just to be acknowledged… pulled to the window finally to place our order… maybe something is wrong with the speaker 🤷🏼‍♀️… place our order. Get asked to pull forward, wait 20 minutes there… multiple other customers served behind us at the window while we pulled forward… step out to window and given “3-5 more minutes” on our food… asked for refund… which was done fairly promptly and left… umm sorry but I’ve worked fast food food before and no… 45 minutes for ANYTHING is not how that works.

Super disappointed in this location. We walked in to order and eat. One manager was sitting at a table with paperwork, totally understandable. In the back were seven, yes seven employees. Laughing cutting up and cussing at each other. We were the only customers inside, figured our order would be quick and hot. Boy was I wrong. Slow as molasses, the food was room temperature, bun was stale, two slivers of jalapeños on one burger, ice machine didn’t work, fries on the floor and the one trash can was so full we could barely get our trash in it. The manager wouldn’t make eye contact with me and went to the back when I tried to speak to him. Needless to say, we won’t be back.

15 minutes ago I went to Whataburger at 9:45 p.m. and ordered two whataburgers one with lettuce and pickles and cheese the other with ketchup mayonnaise and mustard all the way. I should have looked at my order before I got home but after working 15 hours today I was hungry and just wanted to get home and I trusted them to do my order right. I got home and all I got was the bun the meat mustard and ketchup. I do not like Sonic but in the future I will go to Sonic from now on. I wasted my money and I'm hungry but I will not eat that slop and I am taking it to them tomorrow with my receipt and showing them and I am getting my money back actually I give them a zero star because that's what they deserve the