Jack In The Box

I'm not really one to complain but...we waited over 15 mins for 2 orders of tacos and 2 of the triple Jumbo Jacks combos displayed on the window. It was not busy by any means...so, I waited at the counter. As I waited I kinda grew irritated at the lackadaisical attitude of the employees. I finally was greeted with our order , kind of...I had to remind the front counter boy of our drinks we had not received yet. He went and got them and apologized. I took our order to the table and organized it on the table, began to eat only to find my burger had ketchup and mustard instead of the extra mayo I requested. Then open up a taco to add sauce only to find it looked half eaten.... Needless to say I was appalled at what I found. I'm really at a loss for words...especially since Jack in the Box used to be my go to fast food restaurants.

This used to be a good location I just sat in line for 30 minutes at the order board where nobody said a word to us working on one order literally one order we just wanted 2 meals. What made me upset is after 30 minutes we had to tell the person behind us to back up so we could leave just because we didn’t want to have to stay in the line any further the employee we heard finally say something just said okay as we said we were gonna leave didn’t apologize or nothing and we weren’t even rude as someone who works in food I know times get rough but that’s no excuse bad management is the cause cuz no reason the ticket times should be at 30+ I personally will not be returning to a jacks. Hope for future success y’all can get this right.

People here don't forget what you ordered from Jack box=to the window where Jack stores the food===that's a good thing.. .. Best boneless fingers of chicken a person could want!! Oh and the tacos,not taco bell-beat Burger King By a mile .....and Or Jack knows how to do a deep fry taco.... ..almost always a taco sause in the bag......and hey napkins almost every time too......lol