Panda Express

I was going to this place regularly in the evening time. Most of the time. they are not keeping the item which are very basic like fried rice etc.. I have seen multiple time, various customers are reporting this issue many time.. but there is no improvement in their service. Even around 7.15PM .. they are likely to preparing to close the store even the business hours says 9.00PM. (like keeping less number of items and service less quantity if we order after 7.15PM etc) After reporting multiple time, there is no improvement in the service.

We love panda and my 6 year old has never complained until today. The chow mein was burned, smelled smoky and we could taste the charcoal from the burned veggies. We could smell it from the start. We ate it because we didn't want to go back but my 6 year old would not eat it.. We went back got another side that was still smoky and then back again to get unprofessional customer service. The rolling of the eyes and excuses for why it was the way it was instead of trying to address the issue in a professional way. They did offer my son something different thus the 2 star review. I ate my chow mein though because I didn't want to wait for another batch. The professionalism of the manager was lacking today.

Went for lunch super long line ordered 2 item paid got my god and went back to work sat down opened the container it only had one item and a little rice less then half of what I usually get from the panda by my house and to top it off the food just didn't taste right but I had to eat it I was hungry and had no time to go anywhere else.... I won't be going back again

Nice and friendly service, it was not busy at all around 8pm. They have all the precautions for serving customers and Everything is marked for distancing. One thing only I went with my friend and she order shrimp and unfortunately got a different item on her plate and we found out until we got home. A little disappointed