Firehouse Subs

Extremely slow and really couldn't figure out why although it seems like app delivery orders took priority over standing customers waiting in the dining room. Took 28 minutes to get a salad and sandwich with 3 folks ahead of me. Took 2-3 minutes to explain to the cashier what a salad was and why I didn't want bread. Was very warm and smoky in the dining room with only 5 or so tables in a very large space so lots of people standing around. Had to bring salad back to the counter because it had only a couple pinches of lettuce in the container. Very rough experience, won't be back. Jersey Mike's across the parking lot is substantially quicker and friendlier. One has to wonder if corporate reps ever actually visit their stores?

GROSS; we were forced to operate this location for almost an entire day without water, clearly indicating that the owner Sarju and his wife have no regard or compassion for workers as they demanded we MELT I C E (from a disgusting machine that often left black specs in cups and drinks as we never had time or training to clean it properly) to put in steamers and to use to "wash" dishes. I have never worked in a more soul crushing place, you can't possibly be a good owner if you think nasty ice makes clean dishes and would rather make a quick buck than close for the day for health hazards. Also from a former slicer, ask to read the ingredients and harsh chemicals they have the meat sitting in bc nothing in that store is natural except maybe produce.

Rude staff didn't fill my order properly ordered L sweet & spicy meatball sandwich they only put 3 meatballs in it and added lettuce that sandwich doesn't co.e with lettuce asked them to correct it they told me thats how its supposed to come and if I didn't want lettuce I should have said no lettuce. I litterally pulled up the app and showed them that sandwich has no lettuce but they wanted to argue with me m. Ultimately I made them correct the order but not without 1st being hassled. Never going back.

Brian is an amazing customer service representative. He is very professional, friendly, and helpful. I would be proud to have him working for my company. Nicely decorated and clean. Staff is personable and professional. Received my large order within 10 minutes. That was with a line of people in front of us. Food is tasty. LOVE the bread! Will revisit this establishment. If your looking for a refreshing meal that is light and wonderful, i recommend this establishment for those that enjoy delicious sub sandwiches, wonderful salad, tasty soup, and AMAZING chili! Parking can be scarce, depending on the time of day of ones visit!