Dunkin'

If i could give zero i would .the worst Dunkin,the staff could care less if theres customers waiting..i bought a scoop of icecream and it literally looks just like a line of icecream folded..i ask the girl who made it that this isnt one scoop and she said yes it is! Ive been going to this dunkin for long and with the new people seems like the quality has gone down..wont ever go back here

This place used to be a good place to go. Now it’s just poor customer service I’ve experienced. The manager needs to wake up. You are losing customers. The man said I couldn’t order a sandwich they were short staffed, but when I pulled up to the window there were at least 3 workers at the front (so I don’t understand what the problem was). This has happened 3x. Then when the man is there he has you pull foreword a head of the window to wait for your order, which really doesn’t make sense especially when I’ve been the only vehicle there early in the am. Makes me wonder if he doesn’t want you to witness the blunder that really goes on inside. This only happens when the man is there. I hope the owners realize this.

Not only is this location more expensive than others, they try to cut corners where they can. I always order the cold foam in my coffee (usually at different locations) and when ever I order it from here it’s never actually cold foam it’s whipped cream!! The first time this happened I thought it was a mistake, but after it happening multiple times I’m disgusted to know you’re charging extra for cold foam for it really to just be whipped cream smh.

If you want to know the best dunkin in Wesley chapel this is it, I went in the morning in the drive through on Friday and there was a line wrapped around the building, and within 4 minutes I was able to take my order and receive my food. Excellent service and prompt service, something you don’t see often in most Dunkin’ Donuts nowadays.

The coffee was awful. Watered down. They didn't have orange juice, strawberry frosted or Oreos sprinkles for the ice cream. And it was early in the morning. The donut we had was dry and The employees were rude. I stopped by because I was around the area and went right away the location in Zephyrhills and got better coffee. Zephyrhills #1 for now.