Pizza Hut

Ya’ll must think I am stupid. This is DISGUSTING and I knew something was off with my pizza the second I received it. PIZZA SHOULD NOT BE GRAY. I already contacted corporate with pictures. I had a small order, ordered an hour ahead and tipped over 15%.. disrespectful. DO NOT ORDER FROM THIS LOCATION!

Worst customer service ever! I wish I could give negative stars, but had to give one. Ordered three (3) pizzas and only received one (1). The one pizza we received was half burnt. Called 15 times to talk to someone, never got anyone. The phone would ring, then just hang up. Finally called like I was going to order a pizza instead of calling about a previous order. Someone picked up and when I started telling them what was going on they hung up. They did this twice! Been ordering from here for a very long time. Will not be ordering from here again until they make it right and get their stuff straightened out. I can’t even get someone on the phone to get my money back for what we paid for. Ridiculous!

I truly enjoy Pizza Hut pizza. And it is my go to spot when I am sick. I have the flu so thought I would try this since it was the only thing that sounded good. I got a text stating my order was out for delivery at 12:13. Then a few minutes later it said my delivery was given to door dash for delivery and a new notification came in about 8 minutes later. The point is that by the time the food got to me it was 1pm and my breadsticks and pizza were both cold. Which isn’t great, especially when you are sick and that is the only thing that sounded good. I was disappointed, because normally the service is excellent.

Overall it was not what was expected. Usually pizzahut is our go to for pizza but this order was terrible. We ordered the edge pizza. When we opened the box it was folded in on itself. We also ordered boneless wings for the kiddo, go bone in. Minor inconvenience but for $40 I want it right. Marcos it is from now on.

Ordered on line tonight. Manager who was on duty called me and said “they ran out of pizzas” and “I would be refunded on my bank side, nothing he could do for me” he was rude and when I asked “how do you run out of pizzas.?? “ He hung up on me! Lol wow.. DOMINOES CAN TAKE MY MONEY! I will spend my hard earned money elsewhere. Thank you!