alethea avery
So I've never been to a Chick-fil-A, the only reason this place received 3-stars is because the chicken was flavorless. It was moist, which is always a great thing but had zero flavor. Without the sauce it would be 🤮. I wish there was a separate rating system for the service though. I don't know how they train their employees but every company needs to learn from them! Their service is perfect! So very pleasant, with a smile, and super efficient! 5-stars for their service!!
Lavina Jernagin
Brought a Cobb salad and got really sick after eating. Had vomiting and diarrhea, something wasn't fresh. Call manager(Sammy) and he said everything is made fresh, you know what NOT THIS ONE something wasn't fresh chicken, lettuce or dressing I was sick for two days. Sammy didn't have no kind of sympathy!! Just kept saying it was made FRESH! 🤮
Sidd O.
Chick Fil A is always yummy. The spicy chicken sandwich was especially spicy and delicious. Unfortunately I asked for light ice and got a cup full of ice. Also, they forgot my buffalo sauce for my nuggets so I ate dry nuggets.
Veronica Johnson
Always a good place to eat and it tastes good.
I am impressed by the salad options.
The fruit cup is always good and not spoiled with bland or old wrinkly fruit. Impressive.
The sunjoy tea has real lemonade inside. Authentic pulp.
The drive through system should make other fast food places jealous. In and out.
Obed Pierre
The restaurant in DC near the Costco can do a better job in customer service. I ordered a spicy chicken sandwich & I had to wait for over 20 mins. On top of that, they had to reorder my food because somehow my order did not register in their system. For the inconvenience & lack of professionalism, I was not given no apology.......let alone anything for my patience. Totally unacceptable & ridiculous
Will Jones
A Beautiful Chick-fil-a With A Bad Manager ** Updated Review!
We have returned several times and the original management and employee attitude problems that we encountered in the first few months of coming here seem to be resolved. It is now a 5 star Chick-fil-A instead of the three we felt obligated to give based on prior experiences detailed below.
This Chick-fil-A is beautifully decorated but poorly managed. You will notice that all of the poor reviews of this place mention the manager. That was our experience as well.
One time we were in the breakfast line, and it turned 10:00 right before we were up. He wouldn't let us order breakfast even though the people ahead of us Did. And this was the opening month! Unfortunately, some of the other employees there seem to have taken his attitude, and instead of seeming like it is their pleasure to serve, seem like it is their burden to serve us. Most of the employees are still very nice, but his attitude has rubbed off on some of them.
In summary, if the attitude and demeanor of the manager were as beautiful as the restaurant, this would be a wonderful location. As it stands, some changes need to be made in management at this Chick-fil-A.
Kymie Pleasant
Horrible! This location & service needs an upgrade! The most distasteful vanilla shake I have ever had from any Chick-fil-A in the DMV and outside the city...
Debrah Clock
I haven’t came to this Chick-fil-A in a while I was expecting to see Ms Brenda I think she’s was the manager there until another manger told me she didn’t work there any more hire more people with her customer service because that lady was nice…yesterday my experience didn’t seem the same why be rude when you work at Chick-fil-A
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