Gazuza

So it was a cool experiment. I went for a gf’s bday and it was nice. I feel like they don’t use new hookah tubes, the one we received appeared to be chewed on which is concerning with the herpes thing going around on the hookah scene ( provide new tubes in plastic, opened at the table, and don’t be cheap, WE KNOW)…..So mwe loved our server, she was refreshing and attentive. I felt responsible to make sure she was cool because while we were in the cool patio/window area, it was noticeably hot near the bar bathroom area. I really wanted her to sit down to cool off but she refused (simcha (her name) or something like that), I hope management address ALL of this this, I went at night, it was HOT. Lastly guys why is there only one bathroom stall working (women’s) unacceptable !

JD is the best! Even though we were not her table she saw me looking around at the bar for assistance and she made a u turn (bc she was serving other guests) but she wanted to make sure I was good and accommodated us immediately. This was my first time here and she left a great impression and representation of Qazuza. Thank You!

Service is always great. Never have had an issue with this place. Quality of the premium hookah is excellent and worth the extra $$. Def my favorite hookah lounge in the city. I’ve been a regular since I moved to DC a few years ago when Hector was still the manager. One of the few lounges where I don’t mind going solo bc everyone (front & back of house) is welcoming. The staff are friendly & attentive. Yulia and JD are amazing. It’s unfortunate that a few complainers have jeopardized the way things are operated on the floor; where staff may feel like they can no longer take a personal approach to building rapport with customers bc someone will use it against them to file a complaint. Be respectful of hospitality staff. They’re there to provide a service, not be a servant. The number of rude people I’ve seen go up to grab or aggressively touch staff to get their attn when it’s been super busy, is appalling. Hoping more of the regulars & folks who have had positive experiences will leave reviews!

The customer service is above the rest. You will get what you ask for in a timely manner, no matter how busy it is. The drinks are superb and the folks that serve here wants you to have a great time. I go to alot of lounges but Gazuza stands out. I have never made a review of a restaurant, hotel, or lounge before but I want to celebrate Gazuza for it's excellent service!

One of my favorites hookah spots in the DMV! It has a chill vibe, they play good music (sometimes too loud though) and the hookah flavors are pretty delicious! Came here randomly Saturday night and was disappointed they didn’t have the White Grape with Mint flavor (it used to be my favorite here!) but we got the Watermelon instead and it was good.