Panera Bread

The manager was very generous to me and my family. We ordered vegetables soup on 4/7/22. However, when I arrived at our hotel with the food, it was onion soup. I didn't like. This morning (4/17) I went back to Panera and made my complaints. The manager gave us vegetables soup. Not only that, He went above and beyond. When I ordered breakfast wrap, pizza and drinks. He said it was on him. And gave us 3 chocolate cookies. Thank you, I think his name is Phillip for your generosity and kindness.

Their coffee is better than Starbucks that's why I came here. Their chocolate croissant was average, a bit dry. Their bread was fresh, which is what you would expect, but their vegetable soup was way too salty. What is really convenient is the iPad for ordering and then just picking up. Processing was very smooth and easy which is convenient when you're in a rush and just need to grab something.

Probably my favorite place for lunch at GW! I have to give them credit— if I order online, my food is always ready when I get there, even if there’s a line out the door with the lunch rush. I get a customized sandwich (chipotle chicken with no chicken and veggies added) and they rarely mess it up. Once someone took my order before I arrived and they remade it for me without a hassle. Only reason I’m not giving it 5 stars is because it’s so expensive. It’s pricier than the Paneras in my hometown, and my typical order is always $12 (with no drink), which is high for lunch. But it’s consistent and good, so I still recommend. The staff is always really friendly.