Dunkin'

I never like leaving a review unless something extremely negative happened or something extremely positive. In this case it’s unfortunately negative. They seem to close this store whenever they want and the times are different daily even though Monday thru Saturday they are supposed to be open until 11 and on Sundays 9:30pm. It’s posted online and at the store yet today, Saturday they promptly had the store locked up at 9:50pm yet all the lights where on and the employee was just sitting on the register starring out into nothing. It seems like they lock the door a when they want and just kill time or they do it to start clean up early. Either way the posted hours are the posted hours, you’re there for a job not to sit and play on your phone. If management even reads this or someone in corporate it is July 2, 2022 and it occurred at 9:50pm when the store closes at 11pm. The future will tell of my concern is even addressed. This is the 3rd time this had happened in 2 weeks. Lovely waste of time.

The owner of this location needs to strongly consider how badly they actually want to be a franchisee. They should have their ownership revoked. If this is a company owned store then shame shame too. Messy, slow, and unorganized... out of ingredients, incomplete orders. I have pity for hospitality workers but these problems exceed the labor shortage and supply chain problems.

Slow and sometimes sloppy are the words to describe this DD location. While some nearby DD’s are friendly and fast and attentive , it seems like the employees at this location , with a few exceptions , really don’t care at all . They’ll have a huge line of customers and nobody at the cashier , for example , or they’ll make a sandwich wrong or sloppily (I’ve had several like this from this location). Dunkin isn’t bad for what it is , but this location gives them a bad name . It needs a visual overhaul as well as an employee enthusiasm overall . I know working fast food isn’t exactly the most glorious job because I used to do it myself , but the apathy is just painted all over these guy’s faces.