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Contact Information
📞
Phone:
+1 254-666-5743
🌐 Website:
https://www.mcdonalds.com/us/en-us/location/tx/waco/913-hewitt-dr/17921.html?cid=RF:YXT:RoN::Clicks
📍
Address:
913 Hewitt Dr, Waco
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews (8)
Came about 30 minutes before close. Everything was fresh & hot! Every employee I came into contact with was extremely nice. There were 2 cars in front of me and about 5 behind. Was in and out quick. AND this is not the first time I've had a great experience at this location late night!
Google
Was really busy which was no big deal but my 5 year autistic son had his window rolled down yelling hello over and over again at the speaker
and I was trying explain it was just busy to wait when the drive-thru lady rudely said were busy. I told her nicely that was my 5 year old son no need to be rude but I'd come in and have a word with management cause it was unnecessary to talk to people that way. She rudely than told me to get out of line. Went inside and the manager there was dismissive and rude as well. I have always enjoyed this location but will never go there again.
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Google
First off my order was completely wrong when I ask for them to remake it they refused and my fries were literally cold and hard. Manger Adrianna was rude and nasty she looked like she hadn’t bathed in days and WAS NOT wearing any kind of gloves or washed her hands in between transactions . But I mean it is McDonald’s so I guess they’re comfortable with hiring from the bottom of the barrel
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Google
Seen something that really disturbed me. Cook in the back dragged his hand across the floor just to pick up a piece of paper. A Young lady called the Manger on it and ask for a refund, told the Spanish lady why. She didn't get a refund and she didn't even ask the cook to change out his gloves. THAT'S NASTY! People walk on that area of the floor. You don't know where their shoes have been. I walk out as quickly as I could. 🤮
Would have gave no stars...it wasn't a option.
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Google
I counted 7 people behind the line and 2 people smoking a cig right by the front door. Workers cursing behind the line. I stood there for 10 min and was never greeted. When I finally got someone's attention, they'd say they'd be right with me. Stood there for another 5min and I never got my order taken, so I walked out. Worst customer experience at a mc Donald's in 40 yrs.
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Google
Arrived to find out we weren't able to eat inside. Ordered food at the kiosk (which we were required to do) and it didn't work. 3/4th of the way through the order had to take receipt to the counter to pay. Fries tasted old and had no salt.
Google
I mean it’s just McDonald’s. You go here cause it’s cheap and good enough to eat. You know the drive-thru is gonna take forever, and you’ll probably have something wrong on your order.
Google
My BIG Mac was disappointing! See pics. It was slopped together. The fries were cold, and over cooked. We always drive out of the way to go to this Hewitt McDonald's cuz they are usually so good. Even my mocha frappe was melted and way below the line they are supposed to fill it to. My friends meal was as equally disappointing. I had to fast that day for tests and was starving for McDonald's and I got slop. We had to head back home an hours drive away feeling cheated. Pic is exactly what I saw when I opened box. It was put together in the wrong order too. 🙄😕
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Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Heritage Creamery | 89% | 4.6/5 | 4.5/5 | 1,053 |
| Torchys Tacos | 86% | 4.3/5 | 4.5/5 | 3,406 |
| Cheddar Box | 90% | 4.0/5 | 4.5/5 | 221 |
| In-N-Out Burger | 86% | 4.5/5 | 4.5/5 | 417 |
| Red Wagon Bar-B-Que | 90% | 4.4/5 | 4.5/5 | 177 |
| Club Sandwich | 87% | 4.9/5 | 5.0/5 | 115 |
