Sonic Drive-in
2501 Gentry Park, 75701 - Tyler
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Google Reviews (8)
Drinks are good but food is meh, normally just order a drink but one night I was hungry too and ordered a NORMAL chicken sandwich, not a slider and got this pathetic thing. It looks like a chicken nugget! Doesn't help that the bun is small too, the chicken itself was dry and not very good. The fries and tots are ok but nothing special. I would rather get a drink then just go to whataburger
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Google
The service is slowly getting better. Not so much of a long wait time as usual. The order takers do not do a good job. But the carhops are always nice and friendly. Would recommend just because of the drinks and the carhops make it a good experience.
Google
I've never had a fast food order messed up so terribly. I ordered three burgers, two of them with bacon, two tots, and two drinks. The car hop brought out three drinks, none of which I ordered, two burgers, one correct and one without bacon. I told him we are missing a burger and one burger is supposed to have bacon and "these aren't our drinks." The guy looked very confused, apologized, and said he would be back with our order. Ten minutes later and still no food! I buzzed the red button and explained to the order taker that we are waiting on our food we ordered now 20 minutes ago. He acted totally clueless and said "uh, I just got here. They said they are working on it." 5 more minutes go by and no food. I walk inside and tell them I'm waiting on two burgers both with bacon and two drinks. Everyone looked completely clueless. The guy who brought out are order gets something together and brings me a bag with ONE burger and without bacon. Lol! This is supposed to have bacon! And I need one more. And a sprite and root beer. Finally, after a few more minutes they got it right, by this time 30 minutes later!
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Google
This is the first time in a while I came to sonic, in hopes they had gotten better. NOPE. the onion rings still had raw batter spots in them. The burger was cold. The iced tea is best thing on the menu.
Google
Use the sonic app to order what I thought was going to be simple. Checked in waited 15 min . Then press the button to assure I was not doing anything wrong and the staff was rude stated she will have them out once they are made. 5 min later the staff Notify’s me their fountain machine isn’t working. It’s 11:30 in the morning and you didn’t know the found a home wasn’t working for drinks. And when asked about refund she was still rude . I’m not sure who need Folgers in their cup but Sonic needs to give staff hugs
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Google
Ordered ice cream and bacon. Order took awhile to get to us, which wasn't the problem. The problem was they said the order was on its way 10 minutes before I got it. I understand being short handed, but don't clock the ticket to make it look like it's running smoothly when it's not!!!
Google
I was Given Fast service , and the best flavorful milkshakes like way back in the days that , i grew up on at Sonic i always visit the one on gentry , not a 5 star yet keep up the great work
Google
Employees working there were very quick. I had my food before I knew it! Not to mention my food was nice and hot. Lus no mistakes on my order.
Google
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