Kfc

Poor customer service experience. I went to drive thru and the employee who was taking my order was very very very rude. No greetings or no thank you. Very unacceptable behavior. He was wearing glasses and working at drive thru. Never coming back! Didn’t wanted to give this bad review but it was worst customer service experience i ever had. Thank you!!

So I went to this KFC for dinner tonight. I ordered ahead so I wouldn't have to wait in line. I get there and sure enough there is a long line in the drive through. So I park at there curbside pick up and call there number for it. They never pick up so I decide to go to the door (another gentleman was already there). We knock and get no response so I go over to the drive through window to let them know we need service. The lady at the window was so rude wouldn't even open the window for us. She then proceeded to tell me if I want service that I needed to go through the drive through I explained that we were in curbside and that the gentleman and I had tried calling she said again that if I wanted service that I needed to go through drive through. The only reason they get a 2 star is because when I asked to talk to the manager he had already over heard the conversation and opened the window immediately apologizing. He brought my order out himself with less than a 5 minute wait.