Chili's
402 W 14 Mile Rd, 48083-4202 - Troy
Recommended by Sluurpy:
2021
#152 of 224 restaurants in Troy
Updated on
American
Southwestern
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
56/100
Verified Dish
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Google Reviews
1
Google reviews
Food was good, exactly what you expect from Chili's. Server was attentive. The outside of the building is really dark; there are no lights on the building, so it was hard to tell that they were open.
Google
The food was ok. I wasn't happy at all about waiting at least 20 minutes to be sat in a restaurant that wasn't heavily populated. There was definitely some level of confusion between the kitchen and servers.
Google
I have to say that the service here is pretty good. However they are under staffed like every where else which does slow it down a bit. The food is always good. I like the chicken crispers and the corn on the cob. It's not many places that serve corn on the cob. They also have great cheesey potato soup and a good chicken bacon quesadilla! Don't forget their great deserts to top it off. Great prices too for lunch or a 2 for $25 and a 3 for $10!
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Google
(WOULD GIVE 0 STARS IF I COULD)!!!!!!!!!!!!!!
I have never had as bad as an experience with dining in as this Chili's today. When we walked in it took awhile to get greeted and our drink orders taken. There was a foul smelling odor lingering around the restaurant and we honestly should have walked out then. Our server was not friendly at all and did not check up on us once. One of our dinners had hair in the food and it took almost an hour to get a new one without any updates. We did not receive and refills until we had to ask 3 different times. The cheese was plastic and I could tell my sides for my fajitas were old and not fresh at all. We arrived to Chili's around 8pm and did not walk out of there until 10pm. 2 hours of money wasted. The waiter told us he took the pasta off the bill since it took long but then never took it off and did not return to our table to get the issues resolved. We decided we were not waiting any longer and just paid the bill. This was the worst experience ands I will never go back to this chili's again. The bathrooms had trash all over them, had missing doors, no soap and the doors did not lock. It should not take 2 hours to eat at chili's and it was not even busy. I am very upset and never wish this kind of disgusting service on anyone. No one cleaned our table and we felt cluttered. We put some dishes on the side rail next to us and then they decided to sit someone on the other side of that rail and STILL NOT TAKE THE EMPTY PLATES. The cups were filthy and I am turned off by just thinking about drinking out of them. This chilis has no skill, no empathy and no respect for their customers.
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Google
Service was great considering there was 1 employee Tom working the floor. He was attentive quick with getting our order in and food to the table. Food was delicious and as ordered. The building needs some work, finishes are starting to look worn and old. Time to clean it up, paint etc...
Google
I give them effort for the night I went!! But you can tell there was something not working in the kitchen not enough staff or something. My chili was too salty and thick. Also other members I was with had red meat burgers. Although employees were very nice and pleasant. Wasn't difficult to see they had no regular employees there. I think management was helping out. They most definitely put on a good act, they were tired but worked hard for us. Appreciated that very much. We had a large crowd, and thing's are just different these days!! It is what it is.
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Google
Building was nearly empty when came in, got told it would be a 10 minute wait and we could stand at the front and wait. when it was a sea of open seats. Next couple came in and was seated at a high top right away. Asked the host about it and he couldn't give a clear reason, other than you didn't ask. Even though he told us to wait. Then has the audacity to blame it on only having 2 servers. Pay your employees more and you wouldn't have that problem. Honestly hope this establishment closes down. If you can't afford to have enough employees you can't afford to be a business. Piggyback of people who have no other choice but to work for peanuts while the owners line the pockets.
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Google
Check-in, waited bout 10 minutes for order. I had the Mix & Match Fajitas Trio and the Famous Southwest Egg Rolls🤪 The chicken and steak was tender and juicy.😊 Chicken, steak and shrimp seasoned perfectly.🤗 The meal was filling. Ii enjoyed the egg roll on the way home. I'm stuffed 😋
Google
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