Wendy's

It was 8:30pm on a Sunday and dinner was a quick good fast food place that was still open at that time. This Wendy's location is easy to get to and the drive-thru order was quick. Staff at this location, especially the night crew that took my order were AMAZING! I forgot an order of fries which I was able to add at the payment / pickup window. There wasn't a long wait, it was decent and actually quick - the night crew on Sunday, Feb 2022 were the real deal. Should have gotten their names for some kudos shout outs.

Came here a few times recently but the last visit was ridiculous. They are always closed earlier than they say. Most recent time I placed an order on the app, picked it up and I waited in line for about 15 minutes before actually getting my order. The guy in front of us in the drive through got the incorrect order, which was most likely mine but I can’t say for sure. Then I get told by a manager that they had no fries left, and no chocolate frosty. I was ticked. They then gave me extra chicken nuggets. Mind you, the line at this place is usually long. The line was nuts once I finally got my order after waiting for 15 minutes. I then look and here I’m missing part of my order! I wasn’t waiting in line again. Luckily I saw the lady walk out to the guy who was before us, she then went back in and got me my missing order and gave an extra. Overall this lady was nice and fixed the issue but this company needs to get their stuff straight and get this location more help. On top of this, the sign and speaker with screen is so outdated. Plus most of the time I come here, the people in the drive through are ignorant or just careless. I used to love Wendy’s. More than any other fast food chain but this location along with others is going down the tubes. After issue after issue with this location, I can’t stand to come here anymore.

Very quick through and friendly Usually those things don't always come with fast food places in the area. I can't stomach onions 🤢 you can't just take them off pre made burgers. Aware of it the young lady assured she would take care of it personally and she did plus separated it in a different bag from everything else in our order. 👍🏽

I went there for lunch today because I needed food in a hurry. The drive-thru line was long, so I decided it would be best to go inside to the counter. When I stepped into the building, the floor was so slick it felt like I could skate on it. It was truly difficult to keep my footing. There were a couple in line in front of me who told the employee taking orders about the floor. I didn't hear the employee's answer but the same customer asked to speak to the manager. When the manager came forward and hear the man's concern about the slick floor, the manager said, "That's just the way it is. When the air conditioner comes on, it won't be slick." That customer bought his food, and I was next. When I approached the counter, the employee turned his attention to the drive-through. He was the only employee taking orders at both stations. I asked if anyone could take my order, and the employee said he had to wait on the customer at the drive through first and then he'd be "right with me." The manager was standing just behind him and never even made eye contact with me or any other customer. One customer, who had been at the counter when I entered the restaurant, had already walked out without ordering, shaking his head. Furthermore, Covid safety was clearly not a concern with the manager and his staff. The manager was wearing his mask below his nose, and halfway down on his mouth, and the employee taking orders wasn't wearing one at all. At this point, after 15 minutes of waiting, I decided to leave. If this is the way they treat their customers, how do they prepare their food?! I hope no one falls and gets hurt on that ridiculously dangerous floor!

I come to this Wendy’s often and I can tell that for a while they were definitely understaffed and overwhelmed. Regardless, they’ve always been kind and are hard workers. I ordered a southwest avocado salad which usually has tomatoes on it and was told that it comes pre-made with them on it. When I opened it, I noticed that someone took the time to pick them off for me. I’m not allergic, I just have never liked them. The fact that they took the time to do that for me is truly thoughtful.

Wow! It's amazing how GREAT Wendy's food is when you ACTUALLY receive it HOT. I guess that's a simple request but it rarely happens. My Jr. Bacon cheeseburger had lil strips of bacon on top of MELTED cheese. That's the way it should always come, so this Wendy's gets 5 stars bcuz the other ones set the bar so low...

All the establishments around this one have improved in self-service orders, but this is the worst. There is always a very long line and they are very slow to fill the orders. Those who are food deliveries have to do the drive thru line. Not to mention when you want to buy. I understand that they must have an employee in charge of the food deliveries at the door so that we don't have to lose an hour of work on the line.