Ruby Tuesday

This location operates Libby’s BBQ in suffolk, they deliver via door dash. This review is for that operation. I am a small business owner. I would never leave a customer out to dry like this restaurant did. We received about a quarter of the food we ordered. (Potentially taken by the driver) When I called the restaurant, we got a “we really can’t help you, we did everything right, you’ll have to contact door dash.” What food we did receive was good, so at least there is that. That’s why it’s a two-star review. I do understand that there is a certain way that restaurants have to operate when they offer doordash, but there should be a way to work it out with them directly.

I came back to give an updated review after having a tasty experience with my drink Dakota fixed me and wonderful server experience Brandon gave!!! I don't know when they came on board to this location but they both are a great asset to the team and I hope they are treated as such. I should have also asked whom the cooks were Tuesday night (2/8/22) b/c my ribs and loaded cheese fries were smacking!!! After a long day at work it was all worth it, Thanks you guys and I will return for sure.

Had a great server !ND quick attentive service. Food taste judge on heat of food when comes to your table, cleanliness or restrooms, and attentiveness of serve. I would give it a 3 but the server was attentive nice polite and attentive. Quick! And corrected order mistakes promptly. New Menu and great prices on specials on certain days so I hope they uphold standards as advertised in menu.

This place has continued to go downhill year after year . We used to love going . We have gone about 2 times a year to this location each time hoping it would get better. The salad bar is basically the only reason to go here, and hope someone is replenishing it . The service has always been the worst. Our family of 4 all ordered meals . Everyone’s meal was horrible. Two steaks ordered medium rare came well done . No pink at all. They might as well been shoe leather . $100 meal wasn’t worth $10. Save your money and go to McDonald’s.

Slow service. We went in on a Wednesday evening and the place was pretty empty. However, our server was extremely slow to get to our table and as we looked around this seemed to be a problem with others in our seating area. There were only a couple of other tables filled. She was polite and came to our table only once after we received our order. Not sure what the problem was. We ordered the Smoky Mountain barbecue chicken and it was really good. We both got mashed potatoes. I got buttered corn which was not even warm. He got the grilled zucchini which he said was very good. I ordered peach tea which really didn't have a very good flavor. I've lived in Georgia so I'm familiar with peach tea and this wasn't good at all. And at almost $4 a glass I won't get it again. The music was playing pretty loudly to having a conversation wasn't very pleasant. I haven't been to Ruby Tuesday's in a while. And now I remember why. I don't know if it's just this location or Ruby Tuesday's in general. However, this one is close to home so it's normally where I go. I don't think I'm going back though, sadly. During the pandemic I made a great effort to support as many of the local businesses as possible, especially the restaurants and small locally owned businesses. Unfortunately, I won't be returning here. But I will continue to spend my dollars locally to support my community.