Wendy's

I am currently on break and hate I had to experience my food being uncooked and cold. While I was ordering my food, the young lady at the window was giving my a hard time and gave me an attitude, while I was being respectful. My food was horrendous and I know the cashier at the front window definitely have something to do with my food being in this condition.

The service I received was below non-customer service. I was rushed and directed to drive up to the window, once I got to the window, I politely said I wasn't finished with my order. The person was like what else do you want, once I stated that, she yelled back add this and was actually upset about me adding to the order. She gave me a total. I asked for a receipt, she was like we don't have any receipts it is not working or printing. That was very suspect to me and I think possible money is being stolen, especially when giving exact money for cost of products. When I drove off, I discovered my breakfast seasoned home-style potatoes were old and barely warm. I didn't want to return back to drive thru and deal with this rude person, so I just left. I could even my breakfast sandwich was the freshest but I had to eat something because I was about to take medication. I haven't visited this particular location in a while because every time I go there it is something. I decided to give the location another chance and I am convinced that this location needs better training and possibly a new staff or new management. If I could give a zero star, I would.

This location can get busy from time to time, but for the most part the service is pretty consistent. Even when the dining room wasn't open with a line wrapped around the building, they normally get you in and out in a reasonable time and the food is prepared consistently as well. Good job guys and girls!

In the drive through 30 minutes before closing, an employee saunters out to advise those in line that we might want to get out of line because they may close before they can take our order. My goodness, they are not even attempting to work hard, instead encouraging customers to go elsewhere. Hell of a business model.

This Wendy’s location takes at minimum 35- 40 minutes to place an order, aside from paying and receiving your order correctly. I highly recommend undergoing new management and a critical evaluation of this locations employees. Honestly, the level customer service, at this location, really devalues the corporation of Wendy’s as well as the franchise owners, and last but not least, the quality of experience of dining out for surrounding communities.

At first glance looked clean, but the bathroom was not clean, trash on the floor in the stalls, behind the counter trash was on the floor & the workers had no hair nets & long hair swinging & no gloves until they saw me watching them handling the food. The initial food I got was horrible, the fries was Luke warm & flemsy, the the burger was sloppy with too much condiments, soggy lettuce & tomato (1 slice to be exact). The cheese was so melted it was running onto the paper., I returned it & got stemming hot fries but the burger still sloppy like they didn't change a thing. Oh & the drink was flat & barley any syrup/ sweetener in it. I don't think I will be eating there again. This was in the middle of the day. The young cashier was nice.