Dunkin'
1190 Boston Rd, 01119 - Springfield
Recommended by Sluurpy:
2021
#134 of 194 restaurants in Springfield
Updated on
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
56/100
Verified Dish
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📷 Photos (10+)
+2
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Photo 1 / 10
100%
Google Reviews
550
Google reviews
Great Customer service Saturday morning 6/11/22 before noon She was very nice easy to talk to and she knew what she was doing! I even told her this is the BEST iced coffee! I wish I knew her name because she deserves to be noticed for keeping the line moving and doing things right! Clean establishment! Did I mention she even cleared and wiped down the tables and fixed the chairs!
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Google
Stopped here with my son. They actually made my drink correctly. Its super yummy. the strawberry 2 toned drink i can never remember the name though
Google
Ordered wraps and hash browns at 830 expecting them to be ready for me when I showed up which I then showed up at 845 and was told that the ovens were shut down for the night and they could only give me the drink I ordered. Then when I asked about how I could get a refund they said I don’t know how to do a refund and that the app is completely separate from in store. Lights were still on when I pulled in and then off when I got to the window. I think they need new employees that don’t shut the store down early. #highwayrobbery
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Google
Nice people and service but whenever i’d get food from here, almost every morning — nothing is hot, hashbrowns are so hard that my jaw hurts after chewing them, cheese is never melted, just slapped on there.
Google
If your ordering on the app, send order at least 10mins before u get there. And half the time my ticket is still sitting in machine not even looked at yet when I show up. I'll politely say , "hey is one of those tickets say Kevin on it?" Which then it will get noticed... haven't figured out if it's a staffing issue or cuz they pay attention only to drivethru.
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Google
My first time in Dunkin in years after moving to Starbucks' coffee and sandwiches, and this establishment reminded me of the saying "You get what you pay for." Disrespectful and ignorant employee that doesn't understand what's on the screen. Just go to the new Starbucks right on Boston Rd.
Google
Can take my money but not give me the stuff I paid for? That’s nice! Thank you!
Google
My favorite place for coffee, but they were out of Vanilla Bean, I got a Chai latte that tasted like water & they remade it with no issues-Thank you!
Google
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