Verified Dish
Add Missing Dish
📷 Photos (10+)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews
89
Google reviews
The first day I went, they shoved a half a dozen donuts into one bag. They were ruined. I mean, donut mush. I also ordered two cappuccinos, and they gave me one and then made me wait over 5 minutes for the second one. Okay, everyone gets a free pass once, right?
The second day I went, my kid's hot chocolate tasted like someone whispered chocolate to hot water, and the chai had so much mix in it I looked like a goat trying to swallow it. I paid in cash, and an employee handed me bills and change. I took just the bills and said please hold on, one second, and she barked a terse thanks and threw the change in the tip jar, slamming the window shut. Ignored me. They slapped together two drinks unworthy of the name, I want my 87 cents. I am not sorry.
Third and final visit this morning-please understand, I'm a mother of five, it's the closest by far- they had no food. At all. They were only serving beverages and they said it was because they were short on staff, but there was three people on the floor as always. Surely a bagel could have been thawed. A cup of sprinkles. Chips?
Dissatisfied. A bit.
Read more
Google
Great people. Horrible coffee. Sandwiches are always burnt or not cooked at all. Sometimes soggy if it’s an English muffin. Been going here for years and it’s really gone down hill. Only one person there knows how to make an iced latte and I’ll give her 2-5 dollar tips every time. Your not supposed to pour the espresso directly over the ice. They still do. And I get watered down coffee. You mix with the milk first soo it’s not hot. I now have to ask for my ice on the side so I can do their job for them. They say open till 7 but they’re always closed 15 minutes before. They’ll take 5 orders from the drive thru before they even consider taking an order from the lobby. This used to be my favorite dunks. Whoever runs this place please do something. The staff are great people they just don’t know how to run things
Read more
Google
The gas station part is good. But the dunkin here takes way too long and half the time they don't put enough sugar in their beverages hot or cold..
Google
Whoever’s working at 3pm (same time multiple times) hates making food and will lie to customers, saying that the oven is “off”. Not broken, not being cleaned, just “off”. I would highly suggest looking into this, you are losing a lot of business & money.
Google
Service going downhill. Past few visits order was incorrect today didn't know coffee had no sugar until I was almost home. Not worth turning around for.
Google
gave this dunkins multiple chances, bad service each time. I worked in this company 3 years, never seen such awful costumer service & attitude problems before.
Google
Every single time we make the mistake of getting our coffee here, it’s disgusting. I genuinely cannot describe how incorrect and nauseating these coffees are, every. single. time. Whoever’s running this store needs to be replaced.
Google
Worked here for a week, realized that every machine they own has falling apart and is about to break sandwich station completely not keeping things cold the cream cheese stinking and cheese turning color! i was even more shocked this place every employee much rather text and be on there phones the store manager was insanely rude and had some sort of attitude everyone refuses to clean its such a shame this gas station location needs a face lift
Read more
Google
Explore more in Southbridge
By cuisine
Recommended pages
Help improve this page:
