A&w Restaurant

We arrived at around 7:30. There were a few other people there waiting for their orders, one or two people showed up around the same time to order. It took over 20 minutes for our food. Nothing was the same price as was advertised or consistent with other things we ordered. One milk shake was $2 one was $4. Same sizes. Waited over 30 minutes for our food. It was burnt, $2 more then the menu shows, didn’t have the same things as the photos and in total wasn’t worth what it was advertised as.

Every-time we go there they mess up our order no matter what it is. Today I had my boyfriend get me four bean and cheese burritos with no onions and to add sour cream. I was on the phone with him when he ordered to make sure he got it right (I am pregnant) he got home I checked and there were only two burritos with onion and sour cream. He went back and tried fixing the order and she argued with him that we were wrong. SHE READ THE ORDER BACK TO HIM TWICE WHILE I WAS ON THE PHONE AND STILL GOT IT WRONG. Whenever I order burritos from there it ALWAYS has been wrong. It also took over 20 minutes to make the food. This was really irritating. The fact that he had to buy TWO more burritos on top of the four we bought because she says he was wrong. EVERY-TIME they mess up and I keep giving them the benefit of the doubt.

Date of Visit: 5/25/2019 OVERVIEW - 4.50 Came here with my wife as we were running some errands in Soda Springs. LOCATION - 5 This A&W is located along Main Street which is pretty central in Soda Springs so has the potential for lots of traffic. PRICE - 5 A&W Prices are rather reasonable as you're getting something typically cheap. PRODUCTS/SERVICES - 4 I ordered a Sweet Pork Burrito. It was already, but to be honest, I've had better at other Taco Time locations. I was extremely disappointed however that their famous A&W Root was out of service, which I bet meant that they were out of syrup. POINTERS/PERKS - N/A There probably are pointers and perks, but I'm not sure what they'd be, as I don't go here or A&W that often. EMPLOYEES - 4 The employees were friendly and all, but got a weird vibe from them.

Stopped taking orders 15 minutes before close. Really just lacking any sense of urgency and customer service. Not entirely sure how this place is still in business to be honest. The little white trash kid working tried kicking us out two minutes before close. The manager calmed us down a little but unless that kid is fired, this place will be out of business in no time.

We rolled in around 6:30 on a Friday night. We had a party of 9 and ordered a good amount of food. Both Hunter and Jessica (the manager) were courteous, efficient and accurate. They truly went above and beyond to take care of not only our large crowd, but also the orders from others that came after ours. Top notch service, accurate delivery of the food, and it was delicious to boot. We will be returning the next time we pass through Soda Springs!