Panera Bread

New to the area and first time visit here for dining in. My pizza tasted good and decided to try one of the new caffeinated lemonades. I’ll definitely stick to my refreshers. All 3 flavors tasted poorly and not worth the price. Obviously too concentrated and too much sugar. I’m used to Panera dining area being a lot cleaner . It took me a while to find a clean table and area and that was next to the trash bins. That made me question the cleanliness of the kitchen area. I thought maybe they were short staff but that wasn’t the issue. Maybe just poor training. During my my 30 minutes there I saw them collect the dishes once but never wiped a table, straighten chairs or attempt to clean the floor. While the food was tasty I won’t be dining in here again and will look at other locations to order from.

Amazing food, Amazing customer service. There is a lot of new people but you also gotta think about it this way. All these Karen’s writing about how customer service is bad because the are taking their time, is wrong! They are new! They are training. Let them take their time. Would you like to be rushed? Didn’t think so. Sit down and enjoy the food😊

Overall, not my favorite Panera, but food is consistent and everything came out the same way every time. The layout is renovated and clean as far as I’m aware. I had a hard time checking out and I didn’t know if it was because I wore a mask and the cashier couldn’t hear me or she was too busy to finish checking me out because I asked my order to be repeated a few times and she just didn’t understand me. All in all, I wouldn’t not come here, but I would only do if it I was in the area. In other words, I would not drive all the way out here for this experience.

The food and drinks i ordered were delicious as always. My only issue today was that I waited almost half an hour in the curbside pickup parking spot and nobody ever came out. I don’t know if they were really busy or understaffed or what but I hit the I’m here button and flashed my lights. I ordered from home before I headed there cause I thought it’d be faster than drive thru. I learned my lesson just to go on drive thru next time. After waiting for so long, I decided might as well just go inside to grab my order. I should have just went in after ten minutes. When I got inside, I was not surprised to see my order was ready. My bag and drinks were just laying there on the counter but absolutely nobody was available to bring them outside to my car. What is the purpose of curbside pickup? Today’s experience was basically similar to a rapid pickup order. Food and drinks were good but I was disappointed in the service today. The lady next to me also had to walk in to grab her food.

Worst experience ever . Staff standing behind the register having a discussion, the girl look at me right in my eyes and keep talking.Then come to me 2 minutes later. They don’t respect your time at all.Then when they finished preparing my food the screen didn’t show nothing. They don’t even deserve one star

With the prices Panera Bread charges this has to be a prank. I ordered the Teriyaki Bowl meal. I know food is never like the pictures but this has to be a joke. This looked and tasted like a lean cuisine meal from Kroger across the street. I also got a mango smoothie which consisted mainly of chunks of ice the weren’t even blended. I was disappointed so said “there is no way they can mess up pizza”. So I reluctantly ordered a pepperoni flatbread pizza and man was I wrong. That pizza taste worst than store bought great value frozen pizza. I’m not picky at all and rarely complain about food but this 100% has to be a joke based on the prices I paid. Will never order from or eat here again.