Chipotle Mexican Grill

Welp ordered online for the first time in months. The order was someone else’s order. Obviously nothing was what I ordered. I tried the chips and queso that was put in this order, absolutely beyond stale chips. I also tried to eat the bowl that they gave to this person and the rice was old like stale from yesterdays rice. Ended up not eating anything and throwing it away. What a disappointment! Just going to make some food at home.

went in and I have to say I have never had such a sweet and nice person take my order before! Her name was Grace and she was honestly so nice that I had to call the store and get her name just to compliment her on her performance! She greeted me right away, made my order feel like it was something special to her as well and just gave off some of the nicest vibes I have ever encountered. Grace you are AMAZING ! side not she forgot my tortilla... BUT the next one was on her! 5/5 experience :)

I've been to this location twice now, disappointed both times. The first time the rice was way undercooked and I couldn't eat the bowl at all. I ended up throwing it away. I figured I would give it another shot, but I was let down again. The portion was literally half the normal size and the food was about room temperature, despite eating it in my car 3 minutes after ordering. The worker was extremely sloppy while putting things on and the sour cream almost flung onto the counter, but the edge of the tortilla in the bottom of the bowl just barely caught it. When he was folding in the sides to put the cover on, he just grabbed the whole thing and squished it all into a ball and mangled it. Definitely the smallest and ugliest bowl I've ever received. He also gave me a side guacamole instead of hot salsa which was a bit upsetting, because I am not one to speak up. The worker seemed in a rush, but they were very slow inside.

Be aware do not order and have your food delivered, they always forget something and it’s wrong, they forgot my daughters kids meal completely everything. I had three bad experience with this place.. my fault for going back all three times they forgot drinks, a complete meal and side!!!! It’s really not hard I understand you can be busy but it’s food care and some people can’t always go To pick up meal for the family and need it del the right way!!

Chipotle is my go to craving spot since I've been pregnant. Came to visit and decided to come to this location. I was in line with my husband when I stepped off to come right back to my spot and when it was my turn to order the girl completely ignored me despite the customers who offered my place back in line. She acted like i didn't exist which made me highly upset. I complained and didn't even receive an apology from her or the cashier who saw the whole thing. Not coming back to this location. I hope the manager that sees this reminds their employees about customer service..