Starbucks

Have seen this place many times when visiting Mandai Zoo or River Safari. Today have had the opportunity to enjoy a decent lunch with family during the long weekend holiday visit to the Zoo. Despite being peak hours during the lunch hours, the staffs deployed at this outlet still serve you with a big smile and quick in taking order, preparing and serve to customer. Recommend to visit but during peak hours need to wait around 30-45 minutes before table is available (also depends on how large the group is).

Super lovely ambience - natural light, chill and modern. But the only problem was that they really called our names so softly (or not at all) that our drinks were left at the counter until a really kind soul came to inform us. Matcha pistachio latte was not bad - slightly bland at the beginning but the overall drink had sufficient notes of pistachio which blended smoothly with the matcha. Wouldn’t drink it again because it’s really pricey, unless I get another voucher :p

Coffee is the same as any Starbucks, service is the same as any Starbucks, but the view is so serene looking over the 'River Safari' scenery which has to be the most unique Starbucks view in Singapore. Even though it's the middle of nowhere there are people having meetings and working on laptops and I can see why.

**Update** I wrote in to Starbucks about this and the backend team immediately called in the next day to check and apologised for the episode. They also said they will definitely look into this matter very seriously so thumbs up. Give them 2 more stars lol** Hot latte cap wasn’t closed properly. When I took the cup to drink, the lid opened up and spilled on my hands and leg. I went up to the counter to ask for tissues and told the guy what happened. No apology was given at all, he just told me that tissues are at the counter behind me. Lol seriously? I even showed him my scalded hand and told him my drink spilled?? I think you guys need to do something about customer service.