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Just picked up a 12 piece lemon pepper boneless not only did they come out delicious but they didn’t have much oil on them just like I asked thank y’all
Google
Nice store, friendly staff. I had actually never been to a Wing Stop before. I was surprised, I got Voodoo Fries, my Medium boneless wings with 2 flavors and a drink for like....maybe $17 that's a steal for chicken these days. I definitely thought they missed something when they told me the final price but it was all there.
So if you're on the road, hungry and want something to break up the usual burgers, tacos or sandwiches give them shot.
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Google
***NO MILITARY DISCOUNT*** I love me some wings! We placed an order via the app/website. It was timely and ready when we git there! The young lady cashing me out was fast? Freindly and appologetic when she informed me they did not have a military discount. We grabbed our bag and headed out! Everything was great until we realized they didn't give us any dips. Ugh! Wings with out dip....FAIL👎 Other then that? The wings were crispy and well seasoned. The Buffalo fries were DELICIOUS! We will be back!
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Google
Location is super busy. Ordered over the phone on a Friday and was told it would be 45 mins... no problem. I go in about 50 mins later and my order wasn't even started. There were about 15 people waiting in line and at tables...The employee who helped me was nice soft spoken younger female but overwhelmed and confused. The other employee with curly hair working the front seemed to have no sense of urgency as she kind of just looked around and watch as the other staff ran around and slowly took orders. I waited another 20 mins and had to ask for my food again. At that point the confused one went to the rack found my open bag handed it to me and said here you go... I looked in the bag and noticed it was full of oil and dripping on the counter. Touched the fries and they were cold...how long was my open bag sitting on the rack?? I requested new fries not checking the wings.
I'm a patient man but others waiting weren't. Several other customers were visably frustrated with thier experience too.
Wings were fine and made well so that was good.
Suggestion.... have front end staff who is motivated and well trained for busy days.
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Google
This is easily the worst location in the entire SA area, I’m afraid to go there anymore because it’s always so bad. The food either takes ridiculously long, sometimes is all cold and soggy by the time it gets to you and the employees have really poor customer service skills. One time the lobby was full with people waiting over an hour for their orders and one employee was walking around with sticky notes that said her name and “$25” and she was telling people next time they came in she would give them 25 bucks off their order LOL. I love wingstop but choose a different location if you can.
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Google
Just had a very bad experience with a phoned in order. Well I called and was greeted by a very unpleasant employee to say the least. She asked for a phone number for the order which I provided and see didn't get it the first time and told me too slow down in a very disrespectful way at that. The correct response should've been along the lines of could you repeat the numder not slow down. I understand that people get tired or frustrated so I kept nice and finished the order. She informed me of the 35 minute wait time and I said no problem. She(attitude) seemingly was trying to discourage me from ordering. I spend 30 to 50 dollars at this location twice a week for my family and don't deserve this type of treatment.
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Google
Was doordashing when I had my visit. Employees were all in the back - and dancing. Pictures and video to prove it. To over 10 minutes after I showed up at the time doordash told me to be there. Customer ended up canceling order. Thanks guys!
Google
*update
Apparently if you show the blatantly disregard shown to us. They will flag and remove your review. Wish I could put zero stars. Especially since they had no desire to correct this issue.
I've gone on and on in my reviews about what makes a food experience great. The key element is consistency. This is a prime example of this stores problem. When people try to cut down on food expenses, the customer is the one that gets shorted. Time and time again, this location mixes up orders, gives inconsistent serving sizes, or doesn't repeat the order taken. Only giving a one star because of the recurring patterns seen from my visits to this location.
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