Starbucks
3899 Cerrillos Rd, 87507-4112 - Santa Fe
Recommended by Sluurpy:
2021
#245 of 419 restaurants in Santa Fe
Updated on
American
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
48/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 505-474-5766
🌐 Website:
http://www.starbucks.com/store/11035
📍
Address:
3899 Cerrillos Rd, Santa Fe
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews
880
Google reviews
I have been a Starbucks customer since Howard opened in Seattle across from the Sound. I travel and the staffing fluctuates widely. I was virtually the only customer in the store. It took quite a while to be recognized and helped. At least they turned the Hip Hop down. The egg bites were delicious. I'm here for the week and will find another coffee house tomorrow
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Just about every Starbucks across the country is built from the same general mold, and this location is no different. However, this location has a very southwestern-themed building design and landscaping that for some reason I just really liked. Coffee prep and service was excellent, as it is in Starbucks everywhere.
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Google
Generally I like coming to this location since it's a walking distance away and the folks there are nice. With that being said, when I got to the location, the doors were locked with a sign stating that the lobby was closed (I had an online order). So kindly, I knocked on the door thinking that SOMEONE would return the gesture to open the door but I just got glances, rude ones. I wasn't going to walk back, get in my car, to drive back and wait in the long line of the other cars. So I walked to the drive up window, apologized to driver that was next and explained my dilemma.
The ladies that were there, whoa. Bad day, huh and I mean all of them. I didn't get a sorry, hello or even a direct look at me. The woman just handed me my drinks. I won't be back. I'll drive to the St Francis location.
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Google
Store hours state that this location closes at 9:00PM. I was at drive up at 08:50PM on a Monday evening and was told they were closed. Please update your hours. What was more frustrating is that I had to stay in the drive up lane as there was another car behind me. We waited in line for 3 minutes while the car in front got served. Do better Starbucks and respect your closing hours.
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Google
Stopped by on my way out of town with a long drive ahead, and the barista (I think his name was Winston?) was so nice! I ordered a blonde roast and since there was a bit of a wait he offered to upgrade the size for free. It was a busy day and he said they were down 2 people, but they were doing great! Thanks y'all!
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Worst starbucks I've ever been to. Rather drink some hotel room coffee dan deal with the service there. Service so bad that it was enough to wake me up and forget that I even needed coffee. One person on the register took about 5 minutes to help one person. Another woman goes to the other register and decides to help out because of the line. She asked me if I'm paying cash or card because she can only accept cash. I said " I can do either or" She then proceeds to ask the next person in line for their order and completely spaced out. This new generation is something else......
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Google
The store does not follow the official hours on Starbucks website. The lobby is always closed. And the drive through queue is huge. I always skip this store and buy coffee at Starbucks inside the nearby Albertsons or Target. This morning (a Sunday) I tried again and at 8:30 in the morning their lobby was still closed and the reason one of the staff gave is that their manager has not arrived yet.
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Google
Their drive-thru line starts on the right side of the building (where there ARE sings showing you that), but yet if you go through the Left side of the building (where there are signs telling you to go to the other side where the line STARTS).. People start going to the left side to cut through the line, and get to the FRONT!!! (After people on the right that have been in the "CORRECT" Line, who have been waiting 25-30 minutes in line already). Which Starbucks DOES NOTHING, and let's that happen! And if you say or bring it up to them then they DENY YR SERVICE!!! I'LL NEVER GO TO THAT STARBUCKS EVER AGAIN!!!!!
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Google
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