Nice Marriott property located a couple of blocks off Union Square. Furthermore, it has a few pubs in the right opposite the hotel, so weekend music can be a bit loud.
The rooms in the property are of decent size and clean. I missed a hot water kettle in the room. (although one can always go to the ground floor and pick up tea or coffee which is kept for guests)
The food of the property is also very good.
I would recommend this place for business travellers.
Stayed here two nights in November. Great experience from start to finish. Front desk staff extremely helpful and courteous. Rooms were spacious and clean. Convenient location walking distance to all amenities. Really impressed.
I had an amazing stay at Adagio, and I must highlight the outstanding service provided by Carlos. His attentiveness and kindness truly made our experience unforgettable. The staff's commitment to guest satisfaction, exemplified by Carlos, sets this hotel apart. Highly recommend for a pleasant and welcoming stay.
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All of the staff were fantastic, especially Chris. He went above and beyond to make sure my stay went well. I had a frustrating experience with the (unaffiliated) car rental next door just prior to arrival which he tried to help resolve in every possible way, and made a (successful) heartfelt effort to improve my mood on top of it. Free champagne always does the trick.
The 12th floor corner room was clean and had a great view of the city. I didn't notice any noise from the hallway or neighboring rooms. I had about an hour to kill late in the day before leaving for an 11pm flight, and the lobby was a comfortable spot to pass the time.
I booked last minute and still got a good rate that included breakfast.
Despite its proximity to the Tenderloin, the streets in front and around the property seemed OK. I walked alone to/from Chinatown (Northeast) at night and to Cathedral Hill (West) in the AM. There may have been more foot traffic than usual since it was fleet week, but still seemed fine nonetheless.
Amazing staff and hotel. Very elegant and classy. My favorite hotel in San Francisco and possibly the entire US. Homeless issue around the hotel is pretty bad, but nothing that I haven’t handled before. Highly recommend
I changed to this hotel last minute (from the Courtyard around the block) due to a Marriott Bonvoy sale, and I am so glad that I did! The location was ideal for our mixed business/vacation trip. The staff treated us like we were at their home, doing whatever they could to make us feel comfortable and taken care of -- from free-flowing water, prosecco, and coffee/tea, to their friendly demeanor and excellent recommendations. The hotel itself is in excellent shape, with a good gym, welcoming lobby area, and other fresh decor. We also liked the room having a large shower, pull-out couch, and a comfortable bed. We particularly loved having a ceiling fan in the room and a motion activated nightlight in the bathroom! My only complaint is the mini-bar and the general manager telling us they could not remove the items because of the contract they had with their vendor, so I had to take measures to remove temptation by our 8-year old (covered it up).
Mixed experience.
Greeting with warm hospitality and a glass of complimentary sparkling wine! $25 food voucher - also appreciated.
Rooms are nice.
But,
1. water pressure in showers was poor
2. could not pay with CC at breakfast using multiple cards, so they made me put on my room charge. Not a biggie, but really, you can't take a credit card? Seems like staff didn't try hard enough.
3. I had to ask three times to get my bill emailed to me. Waste of my time something that should be so simple. Could not just get it from the Bonvoy website because it had not been "uploaded" yet by the hotel (a week after my checkout).
The hotel is a great stay and at a great price. The staff are superb and extremely attentive. That remaining true, there are some issues. Each additional night requires a $100 deposit which takes nearly a week to receive back. Furthermore the neighbourhood is on the border of some rougher areas of the city. Both by day and night can feel somewhat unsafe as the hotel is surrounded by some quite unpredictable characters.
I try to always stay at Marriott properties. I’ve stayed in a lot of them. This has been one of the best “bang for your buck” properties. The staff is some of the best I have seen at ANY property. They are all very nice and super professional. Cesar and Chris at the front desk were great. Marvin at the front door was SO friendly and my girlfriend and I had a great conversation with him while drinking our champagne. Marriott should strive for a Marvin at every front door.
We stayed here for three days and really enjoyed the experience. It's a beautiful place with not large but nice rooms and good restaurants & room service etc. Next time visiting SF I'll consider staying here again.
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