Subway

The lady that worked tonight was pleasant and made our food very well. Everything tasted great however the app was down including the website so I was upset that I wasn't able to use any of the coupons I had saved for tonight's dinner. The lady working said she couldn't authorize any coupon because of that and I didn't feel that was very fair. She should have been able to help with something along those lines.

Horrible customer service! There is a lady in there that looks like she doesn’t want to be there! Her attitude was very awful. She also had a negative face the whole time. This lady doesn’t need to work there if she hates her life. I also had to go back in because the lady forgot to give me the second order of cookies I ordered. She looked at the receipt and thought it was a fake receipt so she looked it up on her touch screen device and she ended up being in the wrong. This lady needs to learn to be polite and respect others. You never know what someone could be going through. I will never be coming back here ever again. I hope she finds a new job! I forgot to mention that the sandwiches were not the same as I ordered them online. Very disappointed.