Picante Mexican Grill

We used to order from here pretty often not because the food is great but it did the job in pinch and is close to our house. The food is average considering we're in San Diego with a ton of options for Mexican food. Recently my wife ordered a California burrito here through Grub Hub and when our burrito arrived it was literally a burrito with just meat, onions, and some cilantro as you can see in the pic. When we called and explained the situation they put me on hold and just left me there for over five minutes ignoring me. What they didn't know is that I speak Spanish and could understand what they were saying which was to pretty much ignore me so I hung up and called back. When I called back and explained the situation the guy kept asking me over and over to describe the burrito I got. I finally just asked him why it mattered. The burrito was obviously wrong. He then hung up on me. Finally I called a third time and the guy who was supposedly the cook denied that they got it wrong and then blamed it on Grub Hub saying they gave us the wrong burrito. The bag had our name written on it with the correct order written on it (as you can see in the pic) so it was obviously from Picante yet they were completely unapologetic and could not care less and didn't bother to try and make things right. The only competitive advantage this place had was their location but they lost us as customers.

The food was bland. I ordered Chilaquiles and Nopales taco and they both were quite bland. I've had authentic mexican food and I was expecting similar punch of flavors. They made everything fresh but the flavors were missing. Chips, Pico de gallo and salsa verde were the only good food items we bought. It was a let down experience.

This taco shop is amazing. The food is fresh and was served hot. The cook was very nice and even came out to see food was to my liking.....which it was. I also found that the restaurant was fairly clean. The salsa bar was clean. The cook let me know that the tortillas were homemade fresh daily. The best reference I can give you is it was the same quality if not better than Lolita's Taco shop. This place is the bomb.