Great food, large potion for a good price. Friendly staff. Get the burritos!! Nice and quiet on Monday night.
I know we have often criticized some multiple location restaurants. However, I wanted to praise the Taco Cabana in Stone Oak - and in particular the manager Joe; for providing fresh, delicious lunch time fare today.
My Canana bowl is LOADED with goodies. Like a giant tortilla bow of nachos! I got rice, refried beans, beef, cheese, sour cream and lettuce. The rice on the bottom helped maintain the integrity of the bowl while I ate it. Great portions, fresh crispy shell, and fresh ingredients. Same for the crispy tacos.
Recently we had placed an Uber eats order and it wasn’t all there. I called the location, and he said bring the receipt and I’ll make it right. Today when I called for my pick up order, he answered, remembered who I was, made good on his promise, AND hand delivered the food to me personally. He is so nice!!
Just wanted to give credit and proper praise where it’s due.
I can’t speak for any of the other locations, but this one has definitely earned my business back!
Professionalism at it's finest. I was at North Central Baptist Hospital (NCB) due to an extended stay for my husband. I wanted to provide 5 boxes of mixed breakfast tacos to the nurses on the morning of 10/26. I told a few nurses the evening before, not pick up breakfast, that I had placed an order to have breakfast tacos delivered in the morning between 7:30-7:45 am CST order #(***795). Three and a half months in the hospital and I may had apparently lost track of the days. I called the Sonterra Taco Cabana on morning of 10/25/23 at approx. 7:55am inquiring about the order of tacos I had placed in advance, that were not delivered to the nursing staff. I was greeted by a professional, patient and claiming voice on the other end (Samantha) asking when I placed the order and the name on the order. She patiently explained that I had purchased the 5 box breakfast tacos catering order for 10/26/23 rather than 10/25/23. I explained that I had made a terrible mistake and that I needed the tacos that morning rather than the day after. She calmly and professedly found a resolution. She asked me to give her 20 min. to prepare the food and 15 to deliver it. I could not believe how fast she found a resolution to the situation. Samantha, Kayla and the entire morning crew made it a point, not only compete their routine morning breakfast rush, but to assure that I had my 5 boxes (60) breakfast tacos available and delivered to the nurses. The professionalism, dedication, utmost priority and prompt delivery was amazing. Thank you all for your team work. Samantha, Kayla and your entire morning team on that day. My husband and I thank you.
Not sure what is happening at this store, but I was in the drive thru line yesterday afternoon and was told to wait for a few minutes. After 6 minutes I left and went back this morning to give them another chance. I had cash on me and was told by the front person that it would be a 10 minute wait for someone to help me as the drive up was busy. I will not be back again!
One of the nicer cabanas around. Manager that waited on us was happy and fun. Food was as good as TC gets. Salsa buffet was lacking a couple items like onions and cilantro.
I love getting my breakfast from here! The purple hair lady at the drive thru is always so sweet. Definitely recommend this location 😊
Food was satisfactory, but TC has not been the same since the pandemic
I can’t remember the girl at the window that always takes my order but she has to be one of the nicest people i’ve ever met. This store is lucky to have someone like her!
My husband frequents this store mainly for breakfast and drive thru. We decided tonight to have a quick bite and since it was still happy hour, I got a sangria and my husband got a lime margarita. The manager on duty was very helpful and helped us with the coupon. I had ordered a steak fajita taco and noticed it didn't have onions in it. When I asked Brandon if it normally comes with it or if it's extra, he said he would check. He came back with grilled onions and told me it comes with it if requested. Service!
What was most heartwarming was how respectful the staff treated a guy who was down and out going to eat there. Someone else helped pay for his food but no one was rude to him. Kindness was completely displayed.
Food was pretty fresh, no nonsense of random people begging, customer service could be better, faster , 😔
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