Baskin-robbins
4060 River Rd N, 97303 - Salem
Recommended by Sluurpy:
2021
#299 of 414 restaurants in Salem
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
58/100
Data Completeness
61/100
Verified Dish
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📷 Photos (2)
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100%
Google Reviews
192
Google reviews
This read the absolute WORST service I've ever had at any Baskin Robbins. 2 people working, only one actually waiting on customers and I'm pretty sure she was a trainee. The other I'm guessing the night manager was just meandering around behind the counter all while there was approximately 15 people waiting for service. I was the next person in line and waited about 15 minutes all to be told they were out of shutting I was asking for!!! In total I waited in line about 45 minutes. For what??? ABSOLUTELY NOTHING!!!!!
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Google
Very poor experience. We waited in line for 45 minutes to get served. Only 1 person working who had NO sense of urgency, with 15 people in line. Several customers left without being served. No waffle cones in stock either. NO apologies or acknowledgement of the wait. Very disappointing.
Google
The worst milkshake I have ever had. If you can even call it a shake. It was literally just milk with a tsp of ice cream. Just not what you want when you're craving a thick good old fashion shake. Paid $8 something and a $ 2 dollar tip for Carmel milk.
Google
I got a milk shake that was amazing. It really hit the spot in this hot weather. The lady working there was really nice. My only complaint is there was a lot of people there and only one person working. It way to long to get my milkshake.
Google
I am always welcomed even when busy. Very polite ice cream scoopers. Great cakes, and cappuccino boasts.
Especially like them on the 31st when scoops are 1.50$ each.. look forward to my next visit.
Google
I love BR! Always helpful employees when I go. My sons love trying all the different flavors! Thanks guys! Keep up the good work! You're appreciated!!
Google
BOYCOTT THIS BUSINESS - ACTIVE DISCRIMINATION AGAINST THE DISABLED!!! Updated review: this business is NOT wheelchair accessible! They persist in only using their east entrance. With the direction it swings, and with how narrow their little sidewalk is I risk my wheelchair tipping over into the parking lot every time I try going in or out.
They need to open the door closest to River Road so that people in wheelchairs can have access too!!! I really want to get a shake, smoothie, or ice cream cone today, but after my last visit I know that I must risk serious bodily injury if I want to get something.
What's truly frustrating about this is that the danger I face going in or out is only because the management chooses to make it that way.
STOP DISCRIMINATING AGAINST THE DISABLED!!! OPEN THE DOOR CLOSEST TO RIVER ROAD!!!
No restrooms. The clerk all but ignored us even when going back to order a second time (there was no one else in the store), and it was unbearablly hot - I don't recommend eating in their lobby - get your stuff to go.
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Google
Great ice cream in an old school kind of place.
Google
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