Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
46/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 651-771-8347
🌐 Website:
http://www.subway.com
📍
Address:
897 Arcade St, Saint Paul
Google Reviews
62
Google reviews
Worst service... Charges for a Cancelled order that I was called to tell they were gonna make changes to from the original order. I was called and told my order was being changed and I chose to cancel my order. The caller didn't know if I would be charged for the cancelled order and that I would be refunded. IT NEVER WAS REFUNDED.
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Google
Real bad customer service. Came in asking for a sub and the person shook their head not saying anything. Had to ask until I figured out what they didn’t have apparently. Ended up driving to another subway a mile away where the customer service was much better. For context I wanted a rotisserie chicken and they were out of the chicken, the second subway also didn’t have chicken at the counter but the employee gladly told me to give him a couple of seconds and he could get more. Definitely never going to this subway ever again
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Google
Four people working and the eye rolls cause we ordered food. And than the slow of service and disrespect the whole time was not worth the sandwhich!
Google
It's so nice being able to go to a restaurant again. It felt like an actual treat to be able to head to the Subway.
I do not dislike their competitor, who I won't mention the name of, but I like subways selection and freshness much better.
The location on arcade is a little bit difficult to get to, and currently they are not offering dining service, but those are the only two very minor points that drop this review from a 5 to 84. And it's just temporary.
Staff was very friendly, genuine, attentive, and made it a welcome back to casual fast food.
Run to Subway and get some fresh meal!
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Google
Whoever manages this store, can you please fire one of your employees? I have waited over 10 minutes to place an order because an African American gentleman taking orders was too busy catching up with a customer. They were talking about life, kids, medical bills, etc. I motioned to him several times that I needed to place an order, but he said to keep waiting in line.
I ended up leaving and will never go back. Pathetic and childish customer service. Wish I could award 0 stars.
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Google
This store closed early on 4/12/2021. I had ordered off of the subway app and when I went to pick up, there was a sign on the door that they closed early. When I called the following day to be refunded for my order, because I did get charged, they were extremely rude and said they closed early and have no proof on their end that I ordered. I had proof in my app so I highly doubt that they couldn't find my order, but they wouldn't even try. They basically told me I was SOL and sent me on my way. I highly recommend not doing business with them....at least not through the app unless you know they are open for sure.
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Google
only one person but they just opened. i had great service now although some things weren’t available i got to try something new :)
Google
The customer service is very poor. Not only was I not greeted when I walked in, the worker stood and wiped himself down with a paper towel and then scratched thoroughly through his hair to then just walk to three back office for 5 minutes before coming out and not washing his hands to say " If you want a sandwich speak now or forever hold your peace ". Just rude! The worst experience ever! I would love to speak to the management.
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Google
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