Buffalo Wild Wings

"I had a recent dining experience at Buffalo Wild Wings, and I must say the food was outstanding. The flavors of the wings and other menu items were on point, and I thoroughly enjoyed the meal. However, there was a hiccup in the service as they forgot to include some of the items I had ordered, and I was not refunded for them. While the food was great, this oversight did leave a bit of a sour note on an otherwise enjoyable meal."

I want to take this moment to thank Gab and Brittany for giving me amazing service after I had a very bad service m. The wonderful service they gave me is the reason why I have returned to continue to support this location. Gab is truly an asset to your company because he give good representation of what management and good customer service should look like. His motivation, spontaneous, and order accuracy makes this a place my favorite place to eat as I am a vegetarian. It’s hard to find a quick fix of food to satisfy my craving in a moment time. Brittany also made my second visit exceptional. Please recognition for their hard work to satisfy customer by going beyond the call of duty to provide a pleasant eating experience. Please let them know that I did in fact send in my compliments. I really appreciate them so much. However, there is still work that needs to be address with people working in the dining area. They still don’t acknowledge customers whether they are dining are not shouldn’t matter. All customers should be greeted. This is a very big issue if you have brown skin!! Please meet with your team members and address this issue and insure it’s being implemented. To have someone look you dead in your face and pretend they are busy during a slow time is unacceptable behavior. Next time this happens, I will be going to corporate office. I live in this community and I refuse to go somewhere else to get my food. It will be an inconvenience. I am not there for them to like me. I just want respect as I give it when I get good service. Unpleasant service will be address! Thank you so much for giving customers an opportunity to be heard. Putting action to address adverse will keep you all on top with customer service.