Taco Bell

I go to this location quite often for quick lunch or breakfast (close to my office) typically the food is made right. I’ve never really had an issue with my orders. (Other than ordering fiesta potatoes for lunch that one time about a month ago and looked in my bag she added 3 of them instead of 1) which surprised me because I thought that was a little high for that and a Crunchwrap but anyways….the problem I ran into today I drove up to get breakfast, actually arrived too early…it was about 7:30. I saw they opened @ 8 no biggie I decided just to drive back later and it is now 8:15. I pulled up to the drive-through and nobody answered. Waited. I noticed the drive thru speaker no longer said closed & menu lights on. I drove by window and saw workers standing there. I’m assuming the cook didn’t show up? Otherwise they would’ve taken my order. Another quick mention the other day I stopped by hoping they could still serve breakfast (stops @ 11) I arrived 11:01 thinking they would be like ok but when asked they said no 👎 no dice ☹️😐

The dine-in area remains closed, forcing customers to sit in 20-30 minute drive-thru lines. I realize what happened was a necessity during Covid, but now it's just an excuse to save money. It's ridiculous. I won't be back until they resume business as normal. They may not value my time, but I'm finished with all of these places. It's a horrible way to run a business.

“Open until 12:00am” apparently means have your intercom system state that you’re closed at 11:45pm. I can understand that this is a very busy location, but what are your workers really that lazy that they can’t take orders 15 minutes before close? I’ll be getting in touch with the owners; I’m sure they’d like to know how much money they’re missing out on.