Culver's
2750 Muegge Rd, 63303-3044 - Saint Charles
Recommended by Sluurpy:
2021
#102 of 211 restaurants in Saint Charles
Updated on
American
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
59/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 636-922-7537
🌐 Website:
http://www.culvers.com
📍
Address:
2750 Muegge Rd, Saint Charles
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews
2
Google reviews
Great customer service and the food was delicious! I haven't eaten at a Culver's in a long time. I tried the grilled chicken salad with cranberries and blue cheese and had a some cheese curds. I was impressed by the salad. Definitely ranks above other fast food salads I've had. It would have been nice if the cucumbers were cut up instead of large slices and the chicken was in large chunks too but i was able to cut it all to bite size pieces so not a big deal. Everything was fresh and my curds showed me some love ❤️.
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Google
This visit was lacking what I’m used to at Culver’s. We went at 2:30 pm, there were only like 2 other people inside & there were lots of staff, yet the area by the drinks was sticky & messy. After about 15 minutes, we got our food, the burgers were dry & flatter than pancakes. No butter burgers that’s for sure. My slice of tomato was thicker than my patty!! It just was not good. I wanted my $20 back, & honestly should’ve asked for it. I know the pandemic has changed lots of things, but if I wanted a smashed burger, I would’ve gone to Steak & Shake, & paid $4. At least it wouldn’t have been dry because they know how to prepare them. That’s not what Culver’s is known for, I wanted a butter burger. I won’t be back to this location that’s for sure.
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Google
The food was delicious! 6 out of the 8 of us have to eat gluten free, most places don't have that option, we were pleasantly surprised that Culver's has not only a good variety of gluten free foods but also gluten free buns for the burgers. The buns were not dry like most. The staff is very knowledgeable and caring. We were greeted with smiles and excellent customer service! 10 out of 10 will go again.
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Google
How can you go wrong with Culver's. As long as they don't mess the order up which doesn't happen too often it is always great. Little bummed out this time that the fries were pretty cold especially when you look forward to them so much. They were busy it was dinner rush so can't blame them. But do wonder how often fries are cold during dinner rush when they're serving so many orders.
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Google
I got the Alaskan code dinner. It came with fries, slaw and tarter sauce and your choice of a 2 or 3 piece fish. I'm not a big fish person and it's not usually on my list of things to order but I will admit their fish tastes as good as it looks. My only complaint is the breading needs a little more salt and seasoning.
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Google
We have been going to this location for over 8 years, but over the last 3 years we have noticed a decline in quality of the food. The burger patties have become so thin that they remind us of the old thin Steak n Shake steak burgers. The patties look nothing like those in the pictures next to the entry doors, plus the burger Pattie’s are not evenly stacked, so it looks like someone just threw them together. The onion rings were over cooked and burnt. We visited at 6:45 pm, so there shouldn’t be any excuse for the poor food quality.
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Google
It took over 45 minutes to receive 2 pieces of fish. We had to go up front and ask why "fast food" was taking so long.
Workers managed to sit and get their
There was also a worker wandering around the dining area swiping half heatedly at tables, and missing most of it. We watched her "wipe" down the same tables 3 times, and miss the crumbs EACH time! The rag also left behind a weird residue that didn't ever really dry.
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Google
This place needs help. We placed an online order for pickup around 12:30, after waiting inside for over 30 minutes and after multiple inquiries with some of the employees about the order later, a manager finally shows up to her dysfunctional front with a poor attitude. As soon as she arrives, our food is sat on the counter and we already asked for a refund. Which, for a 30 minute wait, we should get our refund and food... that's basic customer service. She asks another presumed manager in the back how to do the refund, and after 5 minutes of her troubleshooting, she inquires with that manager again who then tells her its not worth her time, just give them the refund. We get the card to the manager on the register, she does the refund and swipes our food and walks off with nothing else to say. We were frustrated but polite, we didn't say anything disrespectful to the staff. Another group of people were also experiencing the same issue. If you're going to have a young staff group running the front, the mangers need to be on-hands with that instead of playing around in the back. We won't be back to Culver's anytime soon, especially not this location.
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Google
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