Every time we eat/to go, food is well cooked, very few times costumer service is kinda slow, but its comprehensive, when it gets busy. They do their best,
Very good customer service and of course I love the food.
We ordered a chicken nacho with drink. Price seems higher with the additional cost for grilled chicken instead of shredded chicken.
Food tasted fine. The lobby was nicely decorated and clean.
Nathan's Story-My Mosaic Down Syndrome Journey
+4
Prompt & Good service. Good food compared to the last el pollo loco I went to, the Birria was very salty. Luckily this location’s Birria tasted perfect!
Good food. The chicken, when it's fresh, with the avocado salsa.... mmmm they need to bring back the flan though
I love this Pollo Loco. The service is always good and the food is great. If you order a two or three-piece combo, I suggest one of your sides should be the Loco side salad. I add a little chicken, salsa and their delicious cilantro dressing and it is wonderful. Order ahead for a special meal at home, it is great to share with family and friends.
There was no atmosphere. They didn't have enough employees, so they closed the lobby. Like so many other fast foods tripling in price while keeping labor less than half. It lines the pockets of bankers.
Staff were really patient and helpful. We had trouble ordering online with a discount code. They walked me through the app to complete the order. We are always pleased with the food quality and service. Once a while there is missing salad dressing or small items but not big deal. I suggest you double check your food before you leave just to make sure. This is our favorite El Pollo Loco location.
Didn't care for the beef tacos. Think I'll stick to the chicken. Just my opinion,yours may differ. :-) use the coupons they send out to save $$$.
This location didn't disappoint. I enjoyed my nachos, with a street taco on the side
Great experience! I walked in instead of going through the drive-thru and I experienced something amazing about the cook. The sound of that cutting the chicken 💯
Ordered online, and my food was ready for me to pick up at the time promised.
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