Domino's Pizza

Domino’s pizza. First time for ordering from this location. Waiting for take out pizza to be ready…they’re behind… Got the pizza half eaten…I think I may have COVID because this is the most tasteless pizza I’ve had in remembered history. No the rest of the family agrees…pizza not great…It was hot when I got home…that’s good 👍 two stars ⭐️ ⭐️ because it was hot and I’m not exhibiting symptoms of food poisoning.

Seems like this place has been slipping recently. Earlier in 2021 and for the previous year, this was a weekly routine to get pizza here. Then i started noticing skimpy toppings, especially when you order extra on something. It’s like they would blatantly give less to make a point. Then I would always ask for red pepper and cheese, as they usually would offer. I asked one day and the employee didn’t even want to answer me. Just said “we don’t have any.” Then I asked the next time.Same answer. Not “sorry, we no longer offer those for free, would like to purchase some?” Gladly would have had the customer service been given. I go to Marcos now. Slightly more expensive, but fast service and good pizza overall. Plus this location stopped participating in the good national coupons. Little things count. Fix em.

Did pick up order since delivery service was unavailable. Seemed very disorganized. Got home with my pizza and this is what it looked like. I held the pizza in my lap the whole way home while my husband drove, so I know we didn’t tip the box. It appears the box was dropped at the store! Sure hope my pizza didn’t go on the floor!!! Totally unacceptable!!

My experience was okay until it was time for me to leave. I noticed the older man that checked me out had on gloves and I paid in cash. After my transaction I noticed he returned to the pizza dough. I motioned to the other employee and asked was he not going to change out his gloves. I left feeling grossed out and even more cringy today. Yes the pandemic is easing but cleanliness should remain the practice.

Sadly to say, I was disappointed with my last order. Should’ve taken a picture of the pizza, but I ordered extra cheese and it was like there was even less cheese than normal amount. Before, I ordered extra cheese, I got the amount of regular. Now, it was just bread with little toppings. I mean I ordered extra, paid for extra, and this is what I get. The pizzas I get from this location are usually acceptable, and once in a while even great. I know it’s not always the same people making them, but it can be better.

Horrible service, manager William Hardman couldn’t answer a question, to save his life. When I asked him, who he worked for and he told me the general manager was Rebecca and he could not have her call me or contact me and I could not contact her!! I believe this store needs a new manager and new general manager and VANESSA, DEFINITELY NEEDS TO FIND A JOB, SHE CAN HANDLE!! She is over hiring the staff. I feel sorry for the new hires. She trashed corporate saying it was their problem and that they had no idea or control over giving discounts that Domino’s have advertised for. Three dollars off if you pick up your order. My husband and I have ordered from this store many many times over the past years and I have never received one dime for always picking up our own order. I was told the last two times that my husband picked up the orders that we were to get three dollars off!! We have not seen three dollars off, so they would rather lose two good customers over three dollars because they have no control over their store I would go somewhere else if I were you!! This is horrible service, horrible service, horrible service!!! I will be contacting corporate in the morning by phone and I will be contacting the media to let them know that this store is a piece of trash. The Domino’s store number is 8068 it’s located in Rowlett Texas it’s on Lakeview Parkway if you really want good pizza go somewhere else!! I’m sorry that we ever purchased anything from them!! When you can’t hire educated employees that can speak to the public you can shut your store down. There are to many choices for Pizza. People are tired of being LIED TO!! PLEASE LET BUSINESSES KNOW, WHEN YOU ARE NOT TREATED FAIRLY!! Thank you!!